Associate Banker II: Client Relations Pro

TD Bank Group; Philadelphia (Philadelphia County); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Philadelphia seeks a client-focused banking professional to deliver everyday banking, open consumer accounts, and provide accurate, friendly service. You will engage with customers, handle routine transactions, and connect clients to specialized partners to meet financial goals.

The role requires a high school diploma or GED, 1+ years of client experience, and strong communication and organizational skills.

Qualifications

• High school diploma or GED, 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and problem-solving abilities.

Responsibilities

• Orchestrates the overall client experience by managing client flow and serving as the first point of contact.
• Delivers everyday banking transactions with accuracy and efficiency.
• Educates clients on banking products and digital capabilities to enhance convenience.
• Maintains compliance with AML laws and regulatory requirements.
• Collaborates with team and referrals to appropriate partners to meet client needs.

Skills

Excellent communication skills

Strong organization skills

Problem-solving skills

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Philadelphia seeks a client-focused banking professional to deliver everyday banking, open consumer accounts, and provide accurate, friendly service. You will engage with customers, handle routine transactions, and connect clients to specialized partners to meet financial goals.

The role requires a high school diploma or GED, 1+ years of client experience, and strong communication and organizational skills.