Associate Auction Coordinator - Douglasville, GA - Part Time Opportunity

Auction; Douglasville (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Auction.com is seeking an Associate Auction Coordinator for the Douglasville, GA area to support live auctions conducted at courthouse steps and other venues. The role involves customer interaction, bid tracking, and event coordination with deputies and staff.

You will facilitate auction day processes and help attendees participate, while maintaining equipment and handling paperwork. The ideal candidate should be customer-focused, tech-savvy, and able to work independently or in a team.

Qualifications

• Excellent customer service and people skills.
• Technical troubleshooting ability.
• Strong written and verbal communication.

Responsibilities

• Interact with bidders and on-site staff professionally.
• Facilitate auction day processes and tracking.
• Maintain event equipment and materials.
• Explain customer resources and procedures to participants.
• Complete receipts and event reports.
• Lead and train event support staff as needed.

Skills

Customer service

Tech troubleshooting

Communication skills

Teamwork

Crowd leadership

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Associate Auction Coordinator - Douglasville, GA - Part Time Opportunity

Position Summary:

Be the face of Auction.com, the nation’s leading online real estate marketplace, and represent the company by conducting, co-hosting, and otherwise participating in live auctions, traditionally held on the courthouse steps. While you’re there, expect to interact with bidders while performing the necessary tasks to successfully complete an auction and multitasking to ensure all required processes have been met. You will also help your local community thrive by educating customers on how to participate in auctions and helping to turn houses into homes.

The Territory:

Centered around Douglasville, GA but expect to drive up to 2 hours to travel to county courthouse auctions in surrounding areas.

The Schedule:

Auctions are held the first Tuesday of each month. Additionally, there will be required training sessions, administrative tasks, and available resources to provide opportunities to improve skills while earning additional compensation. Each auction day typically requires anywhere from 4 - 8 hours of work. On average, you will work between 10-20 hours per month, however, hours fluctuate and are not guaranteed.

Responsibilities/Duties:

• Maintaining the highest level of professionalism with customers and on-site event location staff such as deputies, government employees, attorney’s, etc.
• Facilitating auction day processes.
• Maintaining event equipment and materials.
• Being a subject matter expert on customer resources.
• Professional communication and networking.
• Collecting customer information using our proprietary software.
• Auctioneering and bid tracking.
• Completing customer receipts.
• Completing event reports.
• Facilitating on-the-job training for event support roles.
• Participating in and contributing to scheduled training and team calls.
• Completing all tasks with high quality, efficiency, and attention to detail

The Ideal Candidate:

• Enjoys working in customer service and specifically enjoys interacting with and helping people.
• Is tech-savvy and has excellent technical troubleshooting skills.
• Is proficient in Microsoft Office.
• Has excellent listening, verbal and written communication skills.
• Has great adaptability and quickly grasps new concepts.
• Achieves high performance while managing several assignments.
• Thrives in dynamic environments and can think quickly on their feet.
• Works well independently and as a team while continuously maintaining a team mindset.
• Is comfortable leading and interacting with a crowd.
• Is patient, clear and concise when talking to customers.
• Is open to feedback and coaching.
• Has a high school diploma or equivalent as a minimum level of education.
• Has the ability to lift up to 50 pounds when needed.
• Has the ability to stand for long hours and outside in all weather conditions.
• Can regularly travel up to 2 hours to event locations in their personal vehicle.
• Prior auction experience is appreciated but not required.
• Must be able to attend 3-6 training sessions per month in person or remotely.