Associate Analyst - Implementation

Medline Industries, LP; Northfield (CT); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Employee assistance program

Job summary

Medline Industries, LP in Northfield, IL is seeking a pricing project specialist to support cross-functional teams, manage aggressive timelines, and translate customer and GPO data into actionable information.

You will oversee pricing communications, ensure contract pricing alignment, and monitor price accuracy after go-live while helping onboard new team members and contribute to SOP enhancements.

Qualifications

• Bachelor's degree required; 2+ years in customer service or related roles.
• Strong spreadsheet skills and data handling capabilities.
• Ability to communicate effectively with internal and external stakeholders.

Responsibilities

• Oversee and coordinate all project-related activities to meet timelines.
• Provide administrative support, progress tracking and documentation.
• Manage pricing communications for designated accounts and monitor price accuracy post go-live.

Skills

Customer service

Time management

Communication

Problem-solving

Education

Bachelor's Degree

Tools

Microsoft Excel

Job description

Job Summary Work on a cross functional team supporting various internal teams while managing projects and aggressive timelines. Analyze data provided by customers and Group Purchasing Organizations in a variety of formats and convert that data into usable information. Gather all eligibility and process contract connections to each account.

MAJOR RESPONSIBILITIES

Ensure project timelines are met by overseeing and coordinating all project-related activities. Provide administrative support, including progress tracking and documentation. Oversee and manage all pricing communications related to distribution implementation for designated accounts. Engage with the vendor community and collaborate with Sales, Implementation, Group Purchasing Organizations (GPOs), and customers to ensure contract pricing alignment. Address pricing misalignments by working with vendors, customers, and the sales team to meet customer pricing and contract expectations. Lead conference calls to educate customers on processes, timelines, and required actions to achieve project completion. Maintain open communication with customers, the sales team, and internal departments regarding potential obstacles, project progress, and completion rates. Appropriately escalates issues and develop resolution plans with management assistance. Monitor price accuracy for 30 days following the go-live date to ensure ongoing compliance. Facilitate comprehensive onboarding for new team members in all aspects of the pricing projects role, providing ongoing support and training as needed. Assist the management team in developing and enhancing Standard Operating Procedures (SOPs). Collaborate with team members to achieve measurable performance improvements aligned with project timelines.

MINIMUM JOB REQUIREMENTS

Education: Bachelor's Degree. Certification / Licensure: None required. Work Experience: At least 2 years of experience providing customer service to internal and/or external customers. Knowledge / Skills / Abilities: Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. Experience working through details of a problem, overcoming obstacles, and reaching a positive and successful solution. Experience presenting to and communicating with various audiences. Experience collaborating with internal resources and external resources.

PREFERRED JOB REQUIREMENTS

Education: None. Certification / Licensure: None. Work Experience: At least 1 years of pricing experience. Advanced level skill in Microsoft Excel (for example: creating a pivot tables, IF statements, charts). Knowledge / Skills / Abilities: None.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $58,000.00 - $87,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.