Associate Analyst - Implementation

Medline; Chicago (IL); In loco; USD 58.000 - 87.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) contributions

Descrizione del lavoro

Medline Industries, LP in Chicago, IL seeks a detail-oriented project coordinator to support cross-functional teams on aggressive timelines. You will analyze customer and GPO data, gather eligibility, and connect contracts to each account while overseeing pricing communications and distribution implementations.

Responsibilities include coordinating all project activities, providing admin support, onboarding new team members, and maintaining price accuracy post go-live.

Competenze

• Bachelor's Degree is required.
• At least 2 years of customer service experience.
• Intermediate Microsoft Excel skills (SUM, borders, width, charts, wrap, sort).
• Experience prioritizing, organizing, and tracking multiple projects with deadlines.
• Experience presenting to and communicating with various audiences.
• Experience collaborating with internal and external resources.

Mansioni

• Oversee and coordinate all project-related activities to meet timelines.
• Provide administrative support, including progress tracking and documentation.
• Oversee pricing communications related to distribution implementation for designated accounts.
• Engage with vendor community and collaborate with Sales, Implementation, GPOs, and customers for contract pricing alignment.
• Address pricing misalignments by working with vendors and customers to meet pricing and contract expectations.
• Lead conference calls to educate customers on processes, timelines, and required actions.
• Maintain open communication with customers, sales, and internal departments about obstacles and progress.
• Escalate issues and develop resolution plans with management assistance.
• Monitor price accuracy for 30 days post go-live to ensure compliance.
• Facilitate onboarding for new team members and provide ongoing training.
• Assist management in developing and enhancing Standard Operating Procedures (SOPs).
• Collaborate with team to achieve measurable performance improvements.

Conoscenze

Microsoft Excel

Customer service

Data analysis

Project management

Time management

Pricing

Communication

Collaboration

Formazione

Bachelor's Degree

Descrizione del lavoro

Job Summary

Work on a cross functional team supporting various internal teams while managing projects and aggressive timelines. Analyze data provided by customers and Group Purchasing Organizations in a variety of formats and convert that data into usable information. Gather all eligibility and process contract connections to each account.

Job Description

• Ensure project timelines are met by overseeing and coordinating all project-related activities.


• Provide administrative support, including progress tracking and documentation.


• Oversee and manage all pricing communications related to distribution implementation for designated accounts.


• Engage with the vendor community and collaborate with Sales, Implementation, Group Purchasing Organizations (GPOs), and customers to ensure contract pricing alignment.


• Address pricing misalignments by working with vendors, customers, and the sales team to meet customer pricing and contract expectations.


• Lead conference calls to educate customers on processes, timelines, and required actions to achieve project completion.


• Maintain open communication with customers, the sales team, and internal departments regarding potential obstacles, project progress, and completion rates.


• Appropriately escalating issues and developing resolution plans with management assistance.


• Monitor price accuracy for 30 days following the go-live date to ensure ongoing compliance.


• Facilitate comprehensive onboarding for new team members in all aspects of the pricing projects role, providing ongoing support and training as needed.


• Assist the management team in developing and enhancing Standard Operating Procedures (SOPs).


• Collaborate with team members to achieve measurable performance improvements aligned with project timelines.

MINIMUM JOB REQUIREMENTS

• Education: Bachelor's Degree.


• Certification / Licensure: None required.


• Work Experience: At least 2 years of experience providing customer service to internal and/or external customers.


• Knowledge / Skills / Abilities: Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).


• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.


• Experience working through details of a problem, overcoming obstacles, and reaching a positive and successful solution.


• Experience presenting to and communicating with various audiences.


• Experience collaborating with internal resources and external resources.

PREFERRED JOB REQUIREMENTS

• Education: None.


• Certification / Licensure: None.


• Work Experience: At least 1 years of pricing experience.


• Advanced level skill in Microsoft Excel (for example: creating a pivot tables, IF statements, charts).


• Knowledge / Skills / Abilities: None.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.


• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

For a more comprehensive list of our benefits please click here.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary

The anticipated salary range for this position: $58,000.00 - $87,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Equality and Diversity

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

About Medline

If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes.

Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.