Associate Analyst Control Systems Operations

CenterPoint Energy; Houston (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking utility company as an Associate Control Systems Operations Analyst. This role is crucial for supporting Control Center operations, ensuring the reliability of electricity and natural gas delivery. You'll engage in monitoring and troubleshooting systems, coordinating repairs, and managing data links. The company is committed to creating an inclusive environment where your skills will contribute to meaningful results. With competitive pay, flexible schedules, and professional development opportunities, this position offers a chance to grow while making a positive impact on the communities served.

Benefits

Competitive pay

Paid training

Benefits eligibility starts on first day

Transit subsidies

Flexible work schedule

Paid holidays and time off

Discounts at fitness clubs

On-site wellness center

Tuition reimbursement

401(k) with company match

Qualifications

• Bachelor's degree or equivalent experience in relevant fields.
• 2+ years experience in dispatch, data center, or Control Center.

Responsibilities

• Support Control Center operators and monitor telemetry connections.
• Coordinate repairs and assess real-time system status.

Skills

SCADA protocols

Technical communication

Data center operations

Computer troubleshooting

Education

Bachelor's degree in Technology, Engineering, Computer Science, or Business Operations

Tools

Telemetry systems

System monitoring tools

Job description

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Associate Control Systems Operations Analyst

Job Description

Position Title:Associate Control Systems Operations Analyst

Job Code:31534109

Job Code Text:Associate Analyst, Control Sys Operation

Department: Department:Control Systems Operations Support

Primary Org Unit:IT

Reports to:Manager, Control Systems Operations Support

Bargaining Unit: No / If Yes:

FLSA:Exempt

DOT or SS:Not DOT Not Safety Sensitive

Designated Driver: Yes

Summary:

Support Control Center operators from Control Systems Operations center. Once fully qualified, will support a 24/7 operation as part of a shift rotation. Support includes monitoring and troubleshooting of two proprietary SCADA connected control systems, network infrastructure, hardware monitoring, web services, and clients on an isolated Windows domain. Team supports datacenter with installation of servers, workstations, network infrastructure, wiring and patch panels, and monitoring support systems for communications, electric power, and fire suppression systems

Essential Duties/Responsibilities:

• Follow a training and development program for Operations Support Analysts


• Assess Real-Time system status and equipment failures and coordinate repairs/replacement with appropriate vendors and users.


• Monitor and troubleshoot telemetry connections with field-located SCADA endpoints


• Monitor, test, and manage Control Center data links with ERCOT, SIGE, and other entities


• Perform physical security access control and visitor management in accordance with procedures


• Install/remove Control Center OT equipment, cabling, and systems per System Owner requests


• Support Control Center physical plant maintenance plans with vendor assistance


• Coordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.).


• Perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems.


• Observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities.

Education:

* Bachelor degree in fields of Technology, Engineering, Computer Science, or Business Operations or qualifying work experience

Experience:

2+ years experience in dispatch, data center, or Control Center

5+ years experience in dispatch, data center, or Control Center may be considered in lieu of education requirement

Additional Knowledge, Skills, Licenses/Certifications, Abilities & Personal Characteristics (KSLAPs):

• Able to communicate technical issues effectively; both orally, and in writing.


• Able to understand SCADA protocols and RTU communication.


• Knowledge of computer troubleshooting, use of remote sessions for technical support.


• Experience with system monitoring tools to analyze hardware status, network activity, user activity a plus


• Able to demonstrate commitment to compliance with applicable laws and regulations, the Company's Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely


• Able to demonstrate respect for all individuals, adhere to the Company's values and business practices and do both consistently

Physical Requirements:

• Ability to work under stressful working conditions.


• Ability to bend, stoop, kneel, crouch and/or reach repeatedly, on a daily basis.


• Ability to operate a personal computer, either desktop or laptop.


• Ability to operate office machines including telephone, photocopier, fax machine, calculator, laptop, mobile phone, etc.


• Ability to sit for extended periods of time.


• Ability to focus continuously on computer screens.


• Able to lift equipment weighing up to 40 lbs. and set in place (ex. Monitors, printers, etc.)


• Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.


• Ability to complete complex assignments in a timely manner.

Working Conditions:

• Able to hear oral communication either in person or on equipment such as telephone or mobile phone.


• Able to operate a personal computer, either desktop or laptop, for extended periods


• Able to operate office machines including telephone, photocopier, fax, calculator, mobile phone, etc.


• Able to focus on monitor screens for extended period.


• Able to bend, stoop, kneel, crouch and/or reach repeatedly.


• Able to sit, stand or walk for extended periods of time.


• Able to lift equipment weighing up to 40 lbs. and set in place (ex. Monitors, printers, etc.)


• Able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.


• Able to work a rotating schedule (combination of 8, 10 and 12-hour shifts) including nights, weekends and holidays.


• Able to work after hours and weekends.


• Able to work On-Call duty to support 24-hour operations


• Able to work near energized equipment.


• Able to work at remote locations such as service centers or other CenterPoint Energy facilities


• Able to support the Emergency Operating Plan.


• Able to work indoors, in an office environment, regardless of whether open office, cubicle or private office.


• Able to travel occasionally, possibly overnight.


• May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.



What we bring to you

• Competitive pay


• Paid training


• Benefits eligibility begins on your first day


• Transit subsidies


• Flexible work schedule, paid holidays and paid time off


• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston


• Professional growth and development programs including tuition reimbursement


• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type:Full Time

Posting Start Date: 04/30/2025

Posting End Date: 05/07/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

#LI-CNP