Strategic Customer Director (Remote) - Mid-market

BD; St. Louis (MO); Remote; USD 80,000 - 130,000; Full time

Job summary

An established industry player in medical technology is seeking a dynamic business development leader to drive growth and revenue through strategic relationships and innovative solutions. This role emphasizes collaboration and accountability, requiring a deep understanding of the healthcare landscape and the ability to engage effectively with C-suite executives. Join a team that values your contributions and encourages you to bring your authentic self to work while making a meaningful impact on the future of health.

Qualifications

• Minimum 5 years of large account management / IDN experience.
• Minimum 7 years health care industry sales and/or marketing experience.

Responsibilities

• Lead high-value business development initiatives focused on revenue.
• Develop relationships with executive and enterprise-level decision makers.

Skills

Results Driver

Project Management

Innovator

Relationship Lead

Domain Knowledge

Collaborator

Education

Bachelor’s degree

Graduate or clinical degree

Job description

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Key Responsibilities

High-value business development initiatives focused on revenue and gross profit budget achievement

Executive & enterprise level decision maker relationship development & expansion in support of growth

BD account leader / account owner at assigned accounts

Lead enterprise strategy development

Proactively lead the process to grow accounts - “One BD” Account leader

Create and bring compelling & innovative ideas to executives and enterprise level decision makers – co-create value with customers

Think expansively about the value BD can bring to our customers across all solution sets – Enterprise Thinking / Strategic Mindset

Skills and Competencies :

Results Driver; Proactively lead the process to grow accounts, accept accountability for achieving business goals, lead the account planning process, managing to identified outcomes, strong team player but still a self-starter, no one needs to push you to excel

Project Management; Lead members of account teams effectively, disciplined execution, accountability

Innovator; Strategic mindset, cross-pollinate ideas and collaborate directly with account enterprise decision makers to co-create value, create compelling & inspiring ideas to bring to customer decision-makers

Relationship Lead; Gain access to executive and enterprise-level decision-makers, generate relationships that drive new revenue

Domain Knowledge; Healthcare industry expertise, business acumen – understanding customer and BD profitability drivers, standard clinical workflow, BD Solutions, familiarity working with large clients

Collaborator; Influence without authority, operate effectively in ambiguous situations, executive Engagement and ability to manage executives at all levels effectively, Excellent customer interaction skills

Experience and Education :

Bachelor’s degree required; graduate or clinical degree preferred

Sales people leadership experiencestrongly preferred

Minimum 5 years of large account management / IDN experience

Minimum 7 years health care industry sales and / or marketing experience

Successful selling experience in healthcare capital equipment and / or healthcare IT strongly preferred

Proven ability to engage, build relationships and close in the C-suite

Demonstrated strong track record of business success and driving results

Demonstrated understanding of hospital systems’ operations and decision making

Solution and consultative selling experience required

Demonstrated success effectively negotiating complex customer agreements

Complex matrix organizational experience

Excellence in ambiguity, adapting to change and embracing new opportunties

Experience working at the C suite of health systems

Experience in successfully developing joint business plans

Excellent communication and influencing skills – verbal, written and presentation

Demonstrated strong business acumen, financial and analytical skills

Influencing people without authority

Ability to travel 50% of time

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and / or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health.