Associate Accountant-Cash Operations

EMC Insurance; Des Moines (IA); On-site; USD 47,000 - 71,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

401(k) plan match

Tuition reimbursement

Job summary

EMC Insurance in Des Moines, IA, is seeking an Accounts Receivable professional for a hybrid role with three on-site days per week at the Des Moines Corporate Office. You will review lockbox items, apply payments, and support billing operations within Guidewire Billing Center and Workday GL.

The role requires an Associate degree in accounting and at least two years in AR. Strong Excel/Word skills, attention to detail, and the ability to coordinate with Field Billing and finance teams are

Qualifications

• Associate degree in accounting or equivalent experience.
• At least 2 years in accounts receivable or related field.
• Experience with Guidewire Billing Center or Workday GL preferred.

Responsibilities

• Reviews lockbox payments reconciliation and routes correspondence to the appropriate department.
• Reviews monthly legacy and Billing Center reports of outstanding agent balances and external collections registers.
• Contacts Field Billing team to resolve discrepancies or outstanding items and prepares a monthly management summary report.
• Creates and maintains Guidewire Billing Center procedure manuals and updates with management input.
• Reviews check payments and applies them to the correct systems while coordinating with Finance as needed.
• Provides documentation for audits and supports MAR narratives related to premium receipts process.

Skills

Excel

Word

Problem solving

Account reconciliation

Communication skills

Multitasking

Education

Associate degree in accounting

Tools

Guidewire Billing Center

Workday general ledger

Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

This position is a hybrid role with 3 days on-site in the Des Moines, Iowa Corporate Office

Reviews lockbox reject items that do not meet payment acceptance rules and researches both billing and agency systems. Partners with Field Billing team to obtain missing data needed for processing and accepts or rejects payments following established timeline and procedures. Processes ACH and check returns in the appropriate system. Creates and maintains procedure manual for Guidewire Billing Center functions. Reviews monthly reports from branch offices and prepares summary reports for management.

Essential Functions:

• Provides supporting documentation for agency bill payment reconciliation and routes lockbox correspondence to the appropriate department.
• Reviews monthly legacy and Billing Center reports of outstanding agent balances and external collections transaction registers submitted by regions.
• Contacts Field Billing team to resolve discrepancies or outstanding items and prepares a monthly management summary report.
• Creates and maintains Guidewire Billing Center procedure manuals and partners with management to review and finalize updates.
• Provides documentation for internal and external audit inquiries, reviews Model Audit Rule (MAR) narratives related to the premium receipts process quarterly, recommends changes to management, and serves as backup for accounting team members.
• Reviews check payments and applies them to the appropriate systems, collaborating with Finance team members as needed.
• Ensures all payments are accurately processed to the correct billing system the same day and completes daily deposit tickets.
• Processes ACH and check returns in the appropriate system and uploads return documentation to agent or policyholder accounts.
• Sends notification of change documentation to Field Billing team and agency team members for required account updates.

Education & Experience:

• Associate degree in accounting or equivalent relevant experience
• Two years of experience in accounts receivable, or related experience
• Experience with Guidewire Billing Center or Workday general ledger preferred

Knowledge, Skills, & Abilities:

• Excellent computer skills, including good knowledge of Microsoft Excel and Word
• Strong problem solving and account reconciliation skills
• Good knowledge of banking terms
• Strong verbal and written communication skills
• Ability to multi-task and prioritize deadlines
• Strong organizational skills with good attention to detail

The hiring salary range for this position will vary based on geographic location, falling within either of the following: $46,990 - $64,911 or $51,927 - $71,385 A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws. All of our locations are tobacco free including in company vehicles.

Why should you choose to apply for a position at EMC?

• More than 105 years of financial strength and stability
• Named a five-star insurance carrier by Insurance Business America
• Two‑time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
• Multiple locations recognized as Top Workplaces based solely on team member feedback
• Corporate culture that engages and empowers team members to achieve their best
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well‑being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements

EMC complies with labor law requirements. View the federal and e‑verify labor law posters.

Notice at Collection Privacy Policy (EMCC) – California Consumer Privacy Notice (EMCNL) – California Consumer Privacy Notice