Associate Account Manager

Pacific Medical, Inc.; Reno (NV); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

HSA

Financial Wellness planning

ER paid Life for Employee

Voluntary benefits

FSA

Job summary

Pacific Medical, Inc. in Reno, NV is seeking an entry-level, full-time Associate Account Manager to join our team. The role requires driving 5–40% of the time to support hospital and clinic partners with inventory and service needs.

You will collaborate with clinical staff to document care, manage product stocking, and assist in delivering orthopedic devices, contributing to patient care and cost-effective solutions.

Qualifications

• High school diploma or equivalent.
• Valid driver's license.
• Ability to drive 5–40% of the time.

Responsibilities

• Provide daily inventory management and product stocking for medical centers.
• Communicate with clinical staff to obtain documentation to create billable episodes of care.
• Measure and apply orthopedic soft goods such as knee orthoses, spinal bracing, and other devices as needed.
• Screen calls and emails regarding patient status and report problems to physicians and care providers.
• Provide in-service training to nursing and therapy staff as needed.
• Work under supervision of nursing and therapy staff to deliver patient care and document all care provided.

Skills

Driving 5-40% of time

Education

High School Diploma or Equivalent

Job description

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company. We are currently seeking an entry-level, full-time Associate Account Manager in the Reno, NV territory. This position requires the individual to drive frequently (5-40 percent of the time). This position will give the select candidate an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community and obtain an incredible level of experience within the healthcare environment.

This individual will be responsible for the following:

• Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment.
• Communicate with clinical staff to receive proper documentation to create a billable episode of care.
• Perform measurement and application of orthopedic soft good devices such as knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary.
• Screen calls and emails regarding patient status and report potential problems to respective physicians and other care providers.
• Act as a resource to nursing and therapy staff and provide in-service training as needed.
• Work under the supervision of nursing and therapy to provide care and service to the patients and their families. Receive direction from the clinical staff for the delegation of tasks. Adhere to policies and procedures associated with patient care.
• Appropriately communicate and legibly document all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
• Collaborate with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
• Demonstrate ability to take initiative, prioritize, and demonstrate professional accountability.
• Adhere to Medical Center policies/procedures and core values.
• Works on a call rotation with the territory team to service the hospital on the weekends and after hours(not all geographies).
• Perform other duties as needed.

Requirements:

• High School Diploma or Equivalent
• Valid Driver's License
• Driving 5-40% of the time for this position

Compensation Range:

$42,000/year plus commission opportunity based on geography. Expense reimbursement for all eligible expenses on behalf of the company.

All Full-Time positions offer the following:

• Medical
• Dental
• Vision
• ER paid Life for Employee
• Voluntary benefits
• Medical FSA
• Dependent FSA
• HSA
• 401k
• Financial Wellness planning

Holidays:

10 paid holidays per year

Vacation Benefit:

At completion of 3-month introductory period, vacation accrual up to an annual max of 40 hours in the first 23 months, at 24 months, accrual up to an annual max of 80 hours with a rollover balance.

Sick Benefit:

Sick accrual begins upon date of hire up to a max annual accrual of 80 hours with a max usage of 48 hours annually with a rollover balance.