Associate Account Manager

CAMP Systems International; New Hampshire; Hybrid; USD 65,000 - 90,000; Full time

Job summary

CAMP Systems International is seeking an Associate Account Manager to grow and support our existing customer base within the aviation SaaS space. You will build trusted relationships with aircraft operators and maintenance organizations, identify expansion opportunities, and guide customers through the sales process from first contact to close.

You will collaborate with senior account managers and cross-functional teams to manage renewals, qualify new opportunities, deliver product

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in inside sales, account management, business development, or customer success.
• Strong communication and relationship-building skills.
• Excellent organizational and time-management abilities.
• Curiosity, business acumen, and a consultative approach to selling.
• Comfortable discussing technical products and learning new technologies.
• Experience managing opportunities within a CRM.
• Self-motivated with the ability to work independently and collaboratively.

Responsibilities

• Build and maintain strong relationships with assigned customers.
• Identify expansion opportunities within existing accounts and qualify new business opportunities.
• Manage the renewal process to maximize customer retention and recurring revenue.
• Understand each customer's business objectives and recommend solutions that address their needs.
• Develop and maintain a healthy sales pipeline and accurately forecast opportunities.
• Meet monthly, quarterly, and annual revenue goals.
• Conduct customer meetings, product demonstrations, and presentations.
• Follow up on inbound and outbound opportunities through the sales cycle.
• Prepare proposals, contracts, and other sales documentation.

Skills

Inside sales

Account management

Business development

Customer success

Relationship building

CRM experience

Time management

Communication

Consultative selling

Technical product knowledge

Education

Bachelor's degree or equivalent

Tools

CRM (Salesforce)

Job description

Description

About CAMP Systems:

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we're shaping the future of aviation technology. Since our founding in 1968, we've grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence.

Our Mission & Vision:

We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:

We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience in This Role:

CAMP Aircraft Health Management (AHM) is looking for an Associate Account Manager to help grow and support our existing customer base. In this role, you'll build trusted relationships with aircraft operators and maintenance organizations, identify opportunities to expand customer accounts, and ensure customers realize the full value of CAMP's solutions.

Working closely with senior Account Managers and cross-functional teams, you'll manage renewals, qualify new opportunities, deliver product demonstrations, and guide customers through the sales process from initial conversation to close. This is an excellent opportunity for someone who enjoys consultative selling, relationship management, and solving customer problems in a technical environment.

Responsibilities:

Account Growth & Customer Success:

• Build and maintain strong relationships with assigned customers.
• Identify expansion opportunities within existing accounts and qualify new business opportunities.
• Manage the renewal process to maximize customer retention and recurring revenue.
• Understand each customer's business objectives and recommend solutions that address their needs.
• Develop and maintain a healthy sales pipeline and accurately forecast opportunities.
• Meet monthly, quarterly, and annual revenue goals.
• Conduct customer meetings, product demonstrations, and presentations.
• Follow up on inbound and outbound opportunities through the sales cycle.
• Prepare proposals, contracts, and other sales documentation.

Customer & Product Expertise:

• Learn customer operations, technical requirements, and purchasing processes.
• Position CAMP's solutions effectively in a competitive marketplace.
• Educate customers on product capabilities and best practices.
• Resolve customer questions and coordinate with internal teams when additional support is needed.
• Work closely with Sales, Customer Success, Product, Marketing, and Technical teams to deliver an exceptional customer experience.
• Maintain accurate customer information, pipeline activity, and sales forecasts within the CRM.
• Share customer feedback and market insights to help improve products and sales strategies.

You have:

• Bachelor's degree or equivalent experience.
• Experience in inside sales, account management, business development, or customer success.
• Strong communication and relationship-building skills.
• Excellent organizational and time-management abilities.
• Curiosity, business acumen, and a consultative approach to selling.
• Comfortable discussing technical products and learning new technologies.
• Experience managing opportunities within a CRM.
• Self-motivated with the ability to work independently and collaboratively.

Nice to Have:

• Aviation industry experience.
• Experience with SaaS, software, or technical product sales.
• Outbound prospecting or business development experience.

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [e-mail] .

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.