Associate Account Manager

Mitel; Arizona; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Sales incentive program

Job summary

Mitel is seeking a dynamic Named Account Manager to join our team in the United States. The Associate Account Manager will prospect and manage assigned accounts, focusing on hospitality verticals and new logo opportunities, with direct and channel sales.

The ideal candidate excels in consultative technology sales, relationship building, and closing deals. Strong negotiation, pricing support, and cross-functional collaboration are essential for revenue growth.

Qualifications

• Experience in consultative technology sales with UC and contact center solutions.
• Proven track record meeting or exceeding sales targets.
• Ability to work with channel partners and named accounts.
• Strong communication, negotiation and presentation skills.

Responsibilities

• Develop and maintain relationships with existing clients; primary contact for account matters.
• Generate hospitality business opportunities and manage sales through to close.
• Collaborate with partners for prospecting and engagement.
• Support deal structure, pricing, and bids; provide value-based analysis.

Skills

Consultative sales

Relationship building

Negotiation

CRM experience

Communication skills

Time management

Cross-functional collaboration

Education

Bachelor's degree preferred

High school diploma + experience

Tools

CRM software

Sales tools

Job description

We are seeking a dynamic and results-driven Named Account Manager to join our Team! The Associate Account Manager, Hospitality Sales, is responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region. The NAM will be responsible for selling the company’s products both direct and through channel partners, within United States.

The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities:

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generating Hospitality business opportunities and managing the sales process through to closure of the sale.
• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements:

• Bachelor's degree preferred; or high school diploma plus experience in lieu of degree
• Experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
• Experience selling into the Hospitality vertical is a plus
• Knowledge of Cloud computing, VMware and Data Centers is a required asset.
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.
• Creative with business planning and implementing sales initiatives.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in CRM software and other sales tools for pipeline management and reporting.
• Ability to work independently and as part of a collaborative team environment.

Additional Job Description

Exact compensation may vary based on skills, experience, location, market data, and existing team equity.

Base Pay range in United States: $40,000 - $45,000. This position is eligible to participate in a sales incentive program.