Associate, Account Management

MedStar Health; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Job summary

A well-established healthcare organization seeks an Associate in Account Management to enhance operational processes and client engagement strategies. This role requires collaboration with various account resources, delivering exceptional support while ensuring compliance with established standards. Ideal candidates will possess a strong background in business operations, critical thinking abilities, and effective communication skills. Join a dynamic team focused on continuous improvement and professional growth in a supportive environment.

Benefits

Comprehensive benefits package

401(k) plans

Medical and dental plans

Personal Time Off

Qualifications

• Minimum three years of recent experience in business-related areas.
• Strong critical thinking and problem-solving skills required.
• Excellent communication and organizational skills necessary.

Responsibilities

• Standardize operational processes and implement enhancements.
• Manage new account team onboarding and invoicing lifecycle.
• Assist with client requests, audits, and risk assessments.

Skills

Critical thinking

Problem-solving

Communication

Organizational skills

Time management

Education

Bachelor's degree in business administration, finance, or related field

Tools

Microsoft Office (particularly Excel)

Customer Relationship Databases

Vendor Management Systems

Job description

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Account Management (AM) to join our Growth and Strategy organization.

Responsibilities:

• Collaborate with onshore and offshore account resources to standardize operational processes and implement enhancements, ensuring compliance with Master Services Agreement (MSA) requirements
• Assist with the integration of client Vendor Management Systems (VMS) into account processes, and leverage firm-approved technology and tools for account reporting (such as pipeline, forecasting, and engagement tracking)
• Identify and communicate potential operational issues/risks and escalate to the senior AM resource; help with resolution as needed, tailoring communications for the appropriate audience while demonstrating professional judgment and critical thinking
• Execute activities related to new account team onboarding, create onboarding collateral, and maintain collaboration platforms for the account; oversee onboarding activities and the invoicing lifecycle
• Aid with responses to client requests, audits, and risk assessments; support responses to inquiries from member firms, as well as KPMG program reporting
• Exercise professional judgment and critical thinking skills, take opportunities to learn and adapt, and participate in Account Management (AM) initiatives to enhance professional development

Qualifications:

• Minimum three years of recent experience in business-related areas such as financial/data analysis, project management, and business operations
• Bachelor's degree from an accredited college or university in business administration, finance, or related field
• Strong critical thinking, problem-solving, and issue resolution skills
• Excellent communication, organizational, and interpersonal skills
• Ability to manage multiple projects and tasks concurrently, with strong time management skills
• Proficiency in Microsoft Office (particularly Excel), with experience in collaboration platforms, Customer Relationship Databases, and VMS preferred
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=4113_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.