Associate Account Executive

GlassHouse; United States; Hybrid; USD 100,000 - 105,000; Full time

Benefits offered by this job

Equity

Job summary

GlassHouse is seeking an Associate Account Executive for a remote or hybrid role. You will support inbound and outbound demand, qualify leads, and help convert opportunities into booked demos for Sr. AEs.

You will learn the sales motion end-to-end and develop toward a full-cycle closing role, with a compensation package including a full-time salary and benefits. Hybrid or remote options are available, with potential travel for annual meetings.

Qualifications

• 1–2+ years in a SaaS SDR role for outbound or inbound lead management.
• Very strong verbal and written communication skills.
• Career growth toward a full-cycle Sr. Account Executive.
• Problem-solving and coachability.
• Experience in a startup or fast-moving small business.
• Proficient with common software tools.
• Willingness to work within MTN/CTN/ETN time zones (near Nashville).

Responsibilities

• Learn our sales motion end-to-end and impact revenue from day one.
• Inbound lead qualification and routing; speed to lead follow-up.
• Inbound lead qualification, routing and meeting bookings.
• Outbound lead generation with AEs and marketing.
• Cold calling, events, LinkedIn messaging, list building, and email outreach.
• Train to demo for SMB prospects and progress to full-cycle AE.
• Work in hybrid/remote setup and join weekly team meetings.
• Attend 1–2 annual team meetings with travel as needed.

Skills

SaaS SDR

Strong communicator

Growth mindset

Problem solving

Startup experience

Tech savvy

Time zone aligned

Tools

CRM platforms

FSM platforms

Sales automation tools

Job description

GlassHouse Is The First Outbound Sales Platform For Home Service Businesses

Job Title: Associate Account Executive

Location: Remote or Hybrid

At GlassHouse, our mission is to help home service businesses WIN. We don’t think that home service businesses have to pay the “Google tax” just to grow. We believe the best home service businesses thrive by turning their existing customers & their neighbors into loyal clients.

We are looking for people to join our team who believe in our mission and align with how we want to build an exceptional business. Work experience is important, but we are also focused on finding people who are aligned with our mission and team values.

Company Values:

• Excellence in Everything - We hold a high bar for our work, our standards, and our outcomes.
• Team before Me - We put the mission and others before ourselves.
• Honesty is the ONLY Policy - We speak with transparency and bring strong perspectives, shared respectfully.

Working Style:

• You want to be part of ‘building your own career’ - You’ll have an opportunity to create your career path here and design your ‘dream job’ (the story isn’t written yet).
• We WANT to work hard - we find work fulfilling and work to integrate our work as part of our lives.
• You are a lifelong learner - Come here and learn about the home service industry, teach your coworkers new skills, try new things, and help invent the future.
• We LOVE winning - Our success comes from helping our customers win. We celebrate our customers’ success and the wins of our team members.
• We are on a mission that you believe in - Helping transform the way home services find customers and grow their businesses is a BIG goal. Are you in?
• We push ourselves and each other to grow and improve - We want to be ‘pleased but never satisfied’ - there’s always room to grow and another mountain to climb.
• Commitment to your career - We are committed to the career growth and success of our teams. We want to help each of them reach their career goals, even those that might take them outside of our company (eventually).

Role & Goal:

• This role exists to support our growing inbound and outbound demand and to develop the next generation of GlassHouse closers. You’ll learn our sales motion end-to-end while directly impacting revenue from day one.
• Inbound lead qualification and routing - speed to lead follow-up. You will help manage and build our AI sales assistants to support our inbound lead routing. This is a partnership with marketing to convert inbound leads into booked demos for Sr. AE’s.
• Inbound lead qualification, routing, and meeting bookings.
• Outbound lead generation - Working with AEs and marketing to target and go after high-value outbound leads as well as convert email leads from our 3rd party agency to booked appointments. Including:
• Cold calling, In-Person events, LinkedIn messaging, List Building, and email outreach.
• SMB sales - As you are training for a full-cycle AE role, you will be trained to conduct demos for SMB prospects to learn our products, processes, and market. This will get you ready to ‘close’ deals on your own.
• Growth into an Account Executive: This role is designed as an entry/training position for a full-cycle closing-only position. We are looking for someone who is trying to grow and develop into an Account Executive.
• Hybrid or Remote work: We are open to either a remote hire or someone local to come in 2-3 days a week.
• Participate in weekly team meetings and trainings - These are generally at 8:30 am or 3:00 pm CT but may vary based on events and team availability.
• As an early-stage company, roles may change and expand over time. You will have an opportunity to participate in lots of new initiatives and projects.
• Attend and engage during 1-2 annual team meetings. These are generally 3 days, including travel.

About You:

The “must haves”

• Mission and Value alignment
• 1-2+ years in a SaaS business SDR role for either outbound or inbound lead management.
• Very strong verbal and written communication skills - you pay attention to details and are good at getting ideas explained succinctly and effectively.
• Career growth goal of being a full-cycle Sr. Account Executive.
• Problem-solving and coachability - We spend 2-3 hours per week in team coaching/practice. The best fit will be someone who is focused on learning and is good at ‘figuring things out’ by trial/error. Practice is an important part of our process.
• Experience in a startup or small business that is moving/changing fast (early stage). You’ll have lots of room to try new things here - you’ll need to proactively find things to do since our management structure is ‘flat’ without a large number of people manager roles.
• You’re very computer-competent and can handle software tools b/c you’ve used them before (maybe not our specific stack, but you’re not afraid of technology)
• We only hire in Mountain, Central, or Eastern time zones to keep our team within 1 hour plus or minus from our ‘hub’ in Nashville.

The “nice to haves”

• Familiar with home service software like CRMs, FSMs, or other sales platforms
• Outbound sales/marketing platform experience - familiarity with outbound tools like ZoomInfo, Outreach, Salesloft, Apollo, Salesforce, HubSpot, etc.

Compensation:

• Full-time salary + benefits
• 100-105k OTE with a planned path to a closing-focused role and OTE increase
• Commissions & Bonuses constitute a portion of the on-target compensation
• PTO Days and Company Holidays
• 8 days of company holidays
• 18 days of PTO days + sick leave
• Flexibility in a hybrid working environment or remote (work from home)
• Equity: Full-time employees receive options in the company to benefit from long-term value creation.