Associate

Tailwind Concessions; Mesa (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental and vision

Job summary

Tailwind Concessions in Mesa, AZ is hiring a full-time Associate to support daily operations at our airport location. You will handle cash and card transactions, assist customers, and help maintain a clean, welcoming space with friendly service.

Responsibilities include crafting coffee and beverages, restocking supplies, operating equipment, and working with the team to ensure an exceptional travel experience for guests.

Qualifications

• Basic Math skills for cash handling.
• Customer service oriented and friendly demeanor.

Responsibilities

• Handle cash and card transactions efficiently and accurately
• Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor
• Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences
• Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences
• Restock and replenish product and inventory supplies
• Work with a Team to provide the best possible customer experience

Skills

Basic Math

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate

Full Time Mesa, AZ, US

About the Role:

We are seeking a highly motivated and detail-oriented Associate to join our team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to delivering exceptional dinning and retail experiences to all travelers. As an Associate, you will be responsible for supporting the day-to-day operations of our business, ensuring that our customers receive the highest level of service. You will work closely with our team to maintain a clean and organized environment, manage inventory, and assist with customer inquiries. Your contributions will be critical to the success of our business.

Responsibilities include, but are not limited to:

• Handle cash and card transactions efficiently and accurately
• Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor
• Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences
• Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences
• Restock and replenish product and inventory supplies
• Work with a Team to provide the best possible customer experience

Qualifications/Skills:

• Basic Math

Requirements:

• Must be able to pass TSA background check to receive airport badge
• Must have reliable transportation
• Paid training
• 401k with company matching
• Health, dental and vision offered to full time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.