Associate

Tailwind Concessions; Lansing (MI); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401k with company matching

Health, dental and vision insurance

Job summary

Tailwind Concessions seeks an Associate to support daily operations at the Lansing, MI location. This part-time role involves serving customers, handling transactions, preparing beverages, restocking, and working with a team to ensure a great guest experience.

The ideal candidate has customer service or barista experience, strong communication, and reliability. We offer paid training, 401k with company matching, and benefits for full-time employees; TSA background check for airport badge is

Qualifications

• Must pass TSA background check to receive airport badge.
• Must have reliable transportation.
• Paid training.
• 401k with company matching.
• Health, dental and vision offered to full time employees.

Responsibilities

• Handle cash and card transactions efficiently and accurately.
• Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor.
• Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences.
• Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends.
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences.
• Restock and replenish product and inventory supplies.
• Work with a Team to provide the best possible customer experience.

Skills

Basic Math

Customer service experience

Barista experience

Food service experience

Clear communication skills

Adaptability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate

Part Time Lansing, MI, US

2 days ago Requisition ID: 2082

Salary Range: $16.00 To $16.00 Hourly

About the Role:

We are seeking a highly motivated and detail-oriented Associate to join our team! Tailwind is a rapidly growing company known for its commitment to innovation, growth, and excellence. We are committed to delivering exceptional dinning and retail experiences to all travelers. As an Associate, you will be responsible for supporting the day-to-day operations of our business, ensuring that our customers receive the highest level of service. You will work closely with our team to maintain a clean and organized environment, manage inventory, and assist with customer inquiries. Your contributions will be critical to the success of our business.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities include, but are not limited to:

• Handle cash and card transactions efficiently and accurately
• Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor
• Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences
• Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences
• Restock and replenish product and inventory supplies
• Work with a Team to provide the best possible customer experience

Qualifications/Skills:

• Basic Math
• Customer service experience
• Barista experience
• Food service experience
• Clear communication skills
• Adaptability

Requirements:

• Must be able to pass TSA background check to receive airport badge
• Must have reliable transportation
• Paid training
• 401k with company matching
• Health, dental and vision offered to full time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.

Sunday 3:45 a.m. to 11:00 a.m.
Tuesday 3:45 a.m. to 7:00 a.m.
Saturday 3:45 to 11:00 a.m.