Barista & Guest Experience Associate - Part Time

Tailwind Concessions; Lansing (MI); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

401k with company matching

Health, dental and vision insurance

Job summary

Tailwind Concessions seeks an Associate to support daily operations at the Lansing, MI location. This part-time role involves serving customers, handling transactions, preparing beverages, restocking, and working with a team to ensure a great guest experience.

The ideal candidate has customer service or barista experience, strong communication, and reliability. We offer paid training, 401k with company matching, and benefits for full-time employees; TSA background check for airport badge is

Qualifications

• Must pass TSA background check to receive airport badge.
• Must have reliable transportation.
• Paid training.
• 401k with company matching.
• Health, dental and vision offered to full time employees.

Responsibilities

• Handle cash and card transactions efficiently and accurately.
• Provide excellent customer service, process orders, and address any customer inquiries or concerns with a friendly and professional demeanor.
• Craft and serve a variety of coffee drinks and specialty beverages according to customer preferences.
• Operate coffee equipment, maintain cleanliness and organization of the coffee station, and stay updated on drink recipes and trends.
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and guest preferences.
• Restock and replenish product and inventory supplies.
• Work with a Team to provide the best possible customer experience.

Skills

Basic Math

Customer service experience

Barista experience

Food service experience

Clear communication skills

Adaptability

Job description

Tailwind Concessions seeks an Associate to support daily operations at the Lansing, MI location. This part-time role involves serving customers, handling transactions, preparing beverages, restocking, and working with a team to ensure a great guest experience.

The ideal candidate has customer service or barista experience, strong communication, and reliability. We offer paid training, 401k with company matching, and benefits for full-time employees; TSA background check for airport badge is