Associate

American-Federal-Bank; Hallock (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Employee-owned

Job summary

American Federal Bank is seeking a self-motivated team player for its Hallock Sales Office. The full-time role focuses on teller and loan document preparation, customer service, and supporting Bankers in a community banking environment.

The position emphasizes relationship-building with clients, adherence to bank policies, and accurate processing of deposits and loans. Experience with Word/Excel is advantageous.

Qualifications

• Must have high school diploma or equivalent.
• Strong customer relations and communication skills.
• Organizational, delegation, and team-player abilities.
• Ability to learn and navigate consumer, mortgage, and ag lending policies and procedures.
• Proficiency with Word and Excel and basic PC skills.

Responsibilities

• Provide excellent customer service and build long-term client relationships.
• Process deposits, loans, and cash-handling transactions accurately.
• Identify sales opportunities and refer clients to Sales Bankers and Registered Representatives.
• Support consumer and business relationships while ensuring compliance with bank policies and regulatory requirements.
• Maintain operational accuracy and adhere to procedures and reporting requirements.

Skills

Customer service

Interpersonal skills

Communication

Team player

PC skills (Word/Excel)

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more!American Federal Bank is actively seeking a self-motivated and relational team player to join its Hallock Sales Office. This full-time benefited position is an integral part of the Sales Office support and service team, is customer service focused and provides a wide range of teller and loan document preparation type duties. Works closely with and supports the activities of our Bankers.Essential Roles & ResponsibilitiesProvide exceptional customer serviceBuild long-term, personal relationships to meet client needsComplete deposit, loan, and cash-handling transactionsSolutions focused in assisting clients with questions and resolving problems as they ariseIdentify sales opportunities and referrals to Sales Bankers and Registered RepresentativesSupport and service of consumer and business relationshipsMaintain operational accuracy and compliance within established bank policies and procedures and applicable governmental regulatory laws, regulations, and reporting requirementsEssential QualificationsExperience and KnowledgeHigh school diploma or equivalentExcellent customer relations, interpersonal, communication, organizational, delegation, and team player skillsAbility to learn and maintain knowledge of the rules, regulations, policies, and procedures governing Consumer, Mortgage and Ag and Business lendingSkills and AbilitiesPersonal computer skills, including Microsoft Word and ExcelSelf-directed learner with demonstrated initiative, interest, and ability to learn and maintain skills and knowledge of operating and regulatory systemsOrganization and management of multiple requests and prioritiesCommitment to American Federal values, including honesty, integrity, and trustworthinessMember FDICEqual Opportunity/Affirmative Action EmployerIncluding Protected Veterans and Individuals with DisabilitiesCome work for an industry-leading financial services provider that invests in its employees, and discover the employee-owned difference. Apply today!