Summary
The Part‑time Sales Associate will assist with receiving, stocking, pricing of all merchandise, and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Responsibilities
Customer Service
- Provide a positive representation of Paris Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store.
- Thank customers when finished and when they are leaving the store.
- Possess a friendly, outgoing demeanor and work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and product locations.
- Assist customers throughout the store with personalized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back‑stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists (e.g., price changes, special orders).
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to the General Manager for follow‑up.
- Communicate any merchandising, cost control or sales idea to the General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Qualifications
Education / Training
- High School diploma or GED equivalent.
Experience
- Formal retail experience preferred.
Physical Demands
- Standing, walking, lifting (up to 25 lbs.) and climbing.