Associate

Gordon Brothers; Boston, Northern (MA, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Base salary and bonus plan

Health insurance

Dental benefits

Generous 401(k) match

Time off benefits

Job summary

Gordon Brothers seeks an Associate, Sales Operations to optimize CRM processes, manage data, and deliver data-driven insights that support sales growth. The role partners with marketing, finance, and the Digital Transformation Team to enhance reporting and dashboards.

You will work from the Boston office, collaborate cross-functionally, and contribute to sales efficiency through data-driven decision making and process improvements.

Qualifications

• Bachelor’s degree in finance, business administration, data analytics, information systems or the like.
• 2-5 years’ experience with sales analysis, data management, or related fields.
• Proficiency in CRM systems (e.g., Salesforce) and Excel are a must.

Responsibilities

• Support efforts to enhance Salesforce to be fit for purpose through requirements gathering with user groups, requirements documentation, design review with CRM admin, testing, implementation and training
• Continuously train sales staff on CRM best practices to ensure data quality and consistency
• Maintain account data including account hierarchies
• Create and maintain Salesforce reporting for Sales teams. Work closely with Digital Transformation Team for requirements for Power BI dashboards that contain Salesforce data
• Develop and maintain sales performance dashboards in Power BI
• Partner closely with Marketing to ensure CRM supports hand offs between marketing and sales efforts
• Develop and implement sales processes that streamline operations and improve efficiency
• Work closely with sales, marketing, finance, and other departments to support the business's growth initiatives

Skills

Sales analytics

CRM systems (Salesforce)

Power BI

Excel

Education

Bachelor’s degree in finance, business administration, data analytics, information systems or the like

Tools

Tableau

Job description

About Gordon Brothers

Since 1903, Gordon Brothers has helped companies unlock the potential of their assets. Our solutions-oriented approach combined with over 120 years of industry knowledge enables clients to get the most value from their assets with tailored solutions across asset services, asset lending and financing, and asset trading. Leveraging our deep expertise in retail, industrial, brands and real estate, we work closely with clients globally to determine the value of, lend against, or buy and sell their assets to help them achieve their business goals. At Gordon Brothers, we foster a culture of collaboration and creativity to find unique and innovative solutions for our clients. We take pride in fostering an engaging, inclusive culture and encouraging employees to bring new ideas to the table, develop their skills, and build dynamic and fulfilling careers.

For more information, please visit www.gordonbrothers.com.

Description

Are you a self-motivated, detail-oriented individual who thrives on working on multiple projects simultaneously? Do you have a solid understanding of Sales processes and CRM systems? Are you energized by process optimization? If so, then this may be the right opportunity for you.

The Associate, Sales Operations reports directly to the Senior Director, Head of Sales Operations and contributes to a dynamic team that is driving growth throughout the organization.

This position is located in our Boston office.

Job Purpose

As a growing team, we have an opening for an associate to join our Sales Operations team. This position reports to the Head of Sales Operations and supports the market-facing team by enhancing processes and managing data to improve sales efficiency and effectiveness. This role ensures that sales operations run smoothly, decision-making is supported with data-driven insights and strategies that align with the organization’s sales goals.

Job Responsibilities

• Support efforts to enhance Salesforce to be fit for purpose through requirements gathering with user groups, requirements documentation, design review with CRM admin, testing, implementation and training
• Continuously train sales staff on CRM best practices to ensure data quality and consistency
• Maintain account data including account hierarchies
• Create and maintain Salesforce reporting for Sales teams. Work closely with Digital Transformation Team for requirements for Power BI dashboards that contain Salesforce data
• Develop and maintain sales performance dashboards in Power BI
• Partner closely with Marketing to ensure CRM supports hand offs between marketing and sales efforts
• Develop and implement sales processes that streamline operations and improve efficiency
• Work closely with sales, marketing, finance, and other departments to support the business's growth initiatives

Education and Experience

• Bachelor’s degree in finance, business administration, data analytics, information systems or the like
• 2-5 years’ experience with sales analysis, data management, or related fields
• Proficiency in CRM systems (e.g., Salesforce) and Excel are a must
• Other data analysis tools (e.g., Power BI, Tableau) are a plus
• Experience in project management a plus

Competencies

• Data analysis and reporting
• Strong analytical skills and attention to detail
• Knowledge of sales processes and CRM systems
• Strong communication and interpersonal skills; ability to work effectively cross-functionally and build internal relationships
• Ability to work independently and manage multiple priorities
• Able to thrive in a fast-paced environment with strong attention to detail, time management, and organization skills
• Courage to question status quo and suggest/implement ways to enhance processes

Benefits and Compensation

• base salary and bonus plan
• health insurance
• dental benefits
• a generous 401(k) match
• time off benefits

Disability Accommodation

In compliance with the Americans with Disabilities Act (ADA), please contact the Human Resources department if you have a disability and need reasonable accommodation with any part the application process. Requests will be considered on a case-by-case basis.

Equal Opportunity Employer

Gordon Brothers is an Equal Opportunity Employer. We pride ourselves on the skill, talent, and character of our people—and are always looking for bright, driven professionals to join our team.