Assoc, Systems Engineering

Goldman Sachs Services LLC; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Goldman Sachs Services LLC in Dallas, TX is seeking an Associate, Systems Engineering to engineer and implement solutions for Microsoft 365 and on‑premises environments. The role coordinates with architecture, product owners and application teams to ensure monitoring, security and system management requirements are met.

The position requires a Masters or a Bachelor's degree with several years of focused experience in Exchange/Exchange Online, DNS/TCP-IP, PowerShell, automation, and cross-system

Qualifications

• Masters or PhD-level degree in a related field required.
• Experience with Exchange and Exchange Online technologies.
• Strong incident management and ITIL process experience.

Responsibilities

• Engineer and implement solutions into production with cross-team coordination.
• Triage production issues and provide timely updates to dependent teams.
• Automate tasks using PowerShell and Python and document procedures.

Skills

Incident management

Root cause analysis

Documentation

Mentoring / leadership

Education

Master's degree in Applied Computer Science/Computer Engineering/Information Systems

Bachelor's degree in Applied Computer Science/Computer Engineering/Information Systems

Tools

Microsoft Exchange

Exchange Online

SharePoint

DNS

TCP/IP

PowerShell DSC

PowerShell

Python

Windows Server

Linux

SMTP Gateways

Proofpoint

Sendmail

Postfix

Job description

Assoc., Systems Engineering

Goldman Sachs Services LLC

Dallas, TX

Focus on Microsoft products including Office 365 (Exchange Online, Azure Active Directory, Sharepoint Online, Teams, OneDrive), Windows Server, Exchange, Sharepoint, M365 Desktop Application support, mailbox migrations, and on-going steady state projects. Engineer and implement solutions into production by coordinating with architecture engineering, product owners and application development teams, ensuring that monitoring, regulatory, and system management requirements are met.

Requires: Masters degree (U.S. or foreign equivalent) in Applied Computer Science, Computer Engineering, Information Systems/Technology, or related field and one (1) year of experience in job offered or in a related role OR Bachelors degree (U.S. or foreign equivalent) in Applied Computer Science, Computer Engineering, Information Systems/Technology, or related field and three (3) years of experience in job offered or in a related role. Prior work experience must include one (1) year (with a Masters degree) OR three (3) years (with a Bachelors degree) with each of the following: utilizing Microsoft Exchange and Exchange Online technologies; email routing and security software including SMTP Gateways, Sendmail, Postfix, Proofpoint Protection Server, Anti-Malware, Spam and Phishing defenses; triaging production system and environmental issues and providing timely and accurate postings to other dependent teams; supporting System and Network Infrastructure though Incident, Problem and Change Management ITIL Processes; working on and triaging at least three distinct critical system issues at once; providing guidance to lower-level support teams and serving as an escalation point for issues and producing documentation and training to these teams; network technologies including DNS and TCP/IP; configuring, running, maintaining and troubleshooting products that operate on Windows or Linux operating systems, including but not limited to Exchange and Microsoft Office; operating system (Windows or Linux) platform administration; configuration management systems including PowerShell DSC (Desired State Configuration); automation of Exchange installation, configuration, operational management, and monitoring, all using PowerShell; automation of routine tasks using Python or Powershell; performing root cause analysis of critical issues by collaborating with various vendors; and writing clear concise documentation as a result of product onboarding or troubleshooting.

Job Code: 10515654.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.