Assoc Manager, Influencers

Chico's FAS, Inc DBA Chico's Retail Services, Inc; Fort Myers (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

KnitWell Group seeks an influencer program manager to support end-to-end influencer marketing for Chico’s, WHBM and Soma. You will coordinate campaigns, gifting, and affiliate partners, while collaborating with cross-functional teams to drive content across brand channels.

Ideal candidates hold a Bachelor’s in Marketing or related field with 3+ years in influencer or social roles, strong communication skills, and familiarity with fashion/retail platforms like FOHR, LTK, ShopMy, and Muck Rack.

Qualifications

• Bachelor’s degree in Marketing, Social Marketing, Public Relations, Communications, or a similar field.
• 3+ years’ experience in influencer, social media, media, or communications.
• Working knowledge of fashion and retail industries.
• Strong written and verbal communication skills.
• Proficient in Outlook, Excel, Word, and PowerPoint.
• Familiarity with influencer and media platforms including FOHR, LEFTY, Dash Social, LTK, ShopMy, and Muck Rack.
• Excellent multitasking and time-management abilities.

Responsibilities

• Assist manager with day-to-day influencer communications and campaign gifting.
• Support monthly paid influencer campaigns for Chico’s, WHBM, and Soma.
• Assist with organic influencer promotions and affiliate marketing partners (LTK, ShopMy).
• Collaborate with cross-functional teams and social media to integrate influencers into content plans.
• Lead influencer reporting and performance tracking across brands.

Skills

Communication

Multitasking

Project management

Education

Bachelor’s in Marketing or related field

Tools

FOHR

LEFTY

Dash Social

LTK

ShopMy

Muck Rack

Job description

About us

We are a company of brands led by women and inspired by women. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, and accessories—found in over 1,000 boutiques through the United States and online. With our services and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow.

POSITION OBJECTIVE

This position is responsible for assisting in managing the end-to-end operations of Chico’s, White House Black Market and Soma’s paid and organic influencer marketing campaigns. This role possesses a strong understanding of influencer marketing trends, exceptional communication skills, and a creative mindset.

FUNCTIONAL RESPONSIBILITIES

Influencer Program Management

• Assists manager with day-to-day communications with influencers and/or their management team for upcoming campaigns, promotions and gifting opportunities.
• Supports manager with monthly paid campaigns for Chico’s, WHBM, and Soma.
• Supports manager with monthly influencer gifting campaigns.
• Responsible for organic influencer pitching of promos and key marketing initiatives.
• Assists managing affiliate marketing partners, including LTK and ShopMy in partnership with the performance marketing team and affiliate agency.
• Supports manager with casting influencer partners for all programs.
• Continually builds master partner roster for all campaigns and brand initiatives.
• Supports influencer needs for all brand events.
• Tracks and monitors the success and ROI of influencer initiatives and provides reports to management and cross-functional teams.
• Collaborates with cross-functional team members to achieve company goals and ensure smooth and timely implementation of content programs.
• Works closely with social media team to incorporate influencers in content plans across brand social channels.
• Educates internal partners and colleagues about influencers, new trends and best practices across social platforms.
• Leads weekly, monthly and quarterly influencer reporting for all brands.
• Responsible for all product ordering for paid campaigns, affiliate programs and gifting.
• Responsible for campaign-based reporting on an as-needed basis for all brands.
• Assists with processing invoices and ensuring financial trackers are updated.
• Assists with contract negotiations and develops relationships with legal partners.
• Maintains working knowledge of industry and social media trends within the influencer community.
• Other duties as assigned.

QUALIFICATIONS

• Education: Bachelor’s degree in Marketing, Social Marketing, Public Relations, Communications, or a similar field.
• Experience: 3+ years’ experience in influencer, social media, media, or communications.
• Industry Knowledge: Working knowledge of the fashion and retail industries.
• Communication: Strong written and verbal communication skills.
• Technical Skills: Computer proficiency in Outlook, Excel, Word, and PowerPoint.
• Platforms: Familiarity with influencer and media platforms, including FOHR, LEFTY, Dash Social, LTK, ShopMy, and Muck Rack.
• Organization: Excellent multitasking skills with a proven time-management and prioritization track record.
• Confidentiality: Confidentiality and the ability to manage sensitive information are priorities in this role.
• Project Management: Ability to effectively manage multiple concurrent tasks and projects.
• Interpersonal Skills: Excellent interpersonal skills.

#LI-SK Location: Corporate FAS Retail Services - Fort Myers, FL 33928

Position Type: Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

About KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

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