Store Manager, Clinton Crossing Outlet

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Clinton (CT); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

KnitWell Group, the operator of White House Black Market, seeks a Store Manager for the Clinton, CT location. You will lead a team, foster a welcoming customer experience, and drive store performance. This role emphasizes coaching, scheduling, and community engagement to reflect the brand's hospitality and style.

Location is Clinton Crossing Outlet; Regular/Full Time and a pay range is offered. You will empower associates, uphold brand standards, and partner with leadership to deliver

Qualifications

• 5+ years of retail management experience; 2 years in Store Manager role.
• Flexible availability — nights, weekends, holidays.
• Leadership, coaching, and talent development capabilities.
• Strong business acumen with data-driven decision making.
• Ability to lift up to 50 pounds and move merchandise as needed.

Responsibilities

• Define a clear vision to drive a customer-centered culture and business results.
• Hire, develop and coach an effective retail team.
• Own store payroll, scheduling, and sales targets.
• Lead by example, set expectations, and provide feedback to the team.
• Use store reporting to drive action plans and improve metrics.
• Maintain an inspiring store environment reflecting brand standards.
• Communicate brand priorities and messages to store teams.
• Ensure policy compliance and best-practice operations.
• Build community connections through events and philanthropy.

Skills

Retail leadership

Team development

Payroll & scheduling

Customer experience

Job description

About us

Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As Store Manager, you lead the team, build community connections, and shape a seamless customer experience. This position fosters a welcoming environment—for both associates and customers—that enables us to create memorable, personalized experiences that reflect our culture of hospitality. This role is accountable for driving store performance while coaching and developing a successful team. As Store Manager, you'll make an impact by boldly leading and elevating the customer experience.

The impact you can have

In this role, you'll have the opportunity to:

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.


• Hire, develop and coach an effective retail team to deliver a customer-centered experience.


• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.


• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.


• Use store reporting to proactively create action plans to improve metrics and run the business effectively.


• Maintain a visually inspiring store environment that reflects brand standards.


• Actively share brand priorities, initiatives, and messages with store teams.


• Ensure compliance with all policies, guidelines, and business practices.


• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Responsibilities

You’ll bring to the role Passion for our brand, fashion, and empowering confidence.

• Must be at least 18 years old.


• 5+ years of retail management experience required; 2 of those years in a Store Manager position.


• Flexible availability — including nights, weekends, holidays.


• Demonstrates an ownership mindset and leads by example.


• High level of accountability and initiative.


• Effective leadership, people management, and communication skills.


• Collaborative leadership style that invests in the process of developing talent.


• Strong business acumen and the ability to drive results through reporting analysis and strategic planning.


• Action-oriented approach to organize, delegate, and prioritize assignments to stay on top of deadlines.


• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance


• 401(k) plan


• Paid time off & holidays


• Opportunities for monthly bonuses


• Merchandise discounts plus eligibility for discounts at our sister brands


• Professional development and opportunities for advancement across our brands


• Community impact through our philanthropic partnerships


• Availability of these benefits is based on employment type, role, and certain eligibility requirements.


• Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 3600-Clinton Crossing Outlet-WHBM-Clinton, CT 06413

Position Type: Regular/Full time

Pay Range: $60,940.00 - $73,130.00 USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

Fraud Prevention

To reduce potential fraud, we remind all applicants:

• It won’t cost you money to apply for a job with us. Our brands will never ask for money – that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us.


• We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages.


• Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers).


• Watch closely for email addresses with misspelled or “spoofed” company names in communications during the interview process. Examples of suspicious addresses include “[e-mail]” instead of “[e-mail],” and misspelled company names like “[e-mail]” or “[e-mail].”


• If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site).


• If you have any questions or are not sure if you’ve applied to our Brands, please reach out to [e-mail] to confirm.


• If you believe you may be a victim of a scam, please contact your local law enforcement.