Assistant Manager-LOFT- Bay Terrace, Bayside, NY

N23 Premium Brands Opco LLC; New York (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT in Bayside, NY is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. As a store leader, you will nurture relationships with customers and team members while modeling the brand's hospitality.

You will lead on the shop floor, educate and coach associates, and use technology to deliver seamless omnichannel experiences. This role collaborates with the Store Manager on recruiting, hiring, and developing talent, and applies reporting to

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Proficient with technology and able to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Decision making

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we’re busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.


• Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.


• Inspire, educate, and coach associates to leverage the brand’s behaviors to create genuine customer connections.


• Create an inclusive store environment for associates where everyone feels welcome and engaged.


• Use technology to provide customers with a seamless omnichannel shopping experience.


• Support the Store Manager in recruiting, hiring, and developing talent.


• Use tools and reporting to drive operational excellence and financial discipline.


• Build productive relationships by listening, sharing ideas, and supporting the team.

Requirements

• 1+ year retail management experience (preferred)


• Brings a hospitality mindset when connecting with customers and associates


• Technology proficient and ability to operate a point-of-sale system


• Strong business acumen and ability to implement action plans to drive results


• Takes initiative in making thoughtful decisions

Benefits

• Medical, dental, and vision insurance


• 401(k) plan


• Paid time off & holidays


• Opportunities for monthly bonuses


• Merchandise discounts plus eligibility for discounts at our sister brands


• Professional development and opportunities for advancement across our brands


• Community impact through our philanthropic partnerships


• Availability of these benefits is based on employment type, role, and certain eligibility requirements.


• Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location & Position

Location: Store 0756-Bay Terrace-ANN-Bayside, NY 11360
Position Type: Regular/Full time
Pay Range: $21.00 - $26.25 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation. NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.

KnitWell Group Overview

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

Scam Alert

• It won’t cost you money to apply for a job with us. Our brands will never ask for money – that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us.


• We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages.


• Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers).


• Watch closely for email addresses with misspelled or “spoofed” company names in communications during the interview process. Examples of suspicious addresses include “[e-mail]” instead of “[e-mail],” and misspelled company names like “[e-mail]” or “[e-mail].”


• If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site).


• If you have any questions or are not sure if you’ve applied to our Brands, please reach out to [e-mail] to confirm.


• If you believe you may be a victim of a scam, please contact your local law enforcement.