Assitant Manager (02803) - 1135 W. Wood

Domino's Pizza; Decatur (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Domino's Pizza in Decatur, IL is seeking an enthusiastic Assistant Manager to lead daily store operations, supervise a team, and uphold Domino's high standards of customer service and quality.

You will oversee cash handling, scheduling, training, food safety, and cost controls while partnering with the General Manager to drive sales and team development. This role requires strong leadership and a hands-on approach in a fast-paced environment.

Qualifications

• Proven leadership in a fast-paced environment.
• Strong customer service focus and communication.
• Cash handling and basic math with financial reconciliation skills.
• Ability to multitask and stay organized under pressure.
• Excellent verbal and written communication.
• Demonstrated problem-solving and decision-making abilities.

Responsibilities

• Oversee daily store operations including cash management and inventory control.
• Lead and develop team members; ensure high standards of service and store cleanliness.
• Assist in recruiting, onboarding, and training new staff; foster inclusive environment.
• Ensure compliance with food safety regulations and company policies.
• Address customer concerns with empathy and professionalism.
• Collaborate with General Manager on marketing initiatives and sales goals.
• Monitor labor, food, and supply costs and seek efficiencies.
• Create staff schedules and assist with payroll; maintain records and documentation.
• Perform in-store tasks as needed (food prep, order taking, customer support).
• Analyze performance data to identify trends and improvements.

Skills

Leadership

Customer service

Cash handling

Multitasking

Analytical skills

Communication skills

Time management

Problem-solving

Team development

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Scheduling software

Payroll systems

Job description

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our 1135 W. Wood location in Decatur, United States. As an Assistant Manager, you'll play a vital role in driving operational excellence, fostering a positive team culture, and delivering exceptional customer experiences. This is an opportunity to grow your leadership skills while making a meaningful impact on our store's success and your team members' professional development.

• Oversee daily store operations, including cash management, inventory control, and food quality assurance with meticulous attention to detail
• Lead, motivate, and inspire team members to consistently deliver outstanding customer service and maintain the highest standards of store cleanliness and organization
• Assist in recruiting, onboarding, training, and developing new team members, fostering a supportive and inclusive work environment
• Ensure strict compliance with food safety regulations, company policies, and local health codes
• Address customer concerns with empathy and professionalism, resolving issues promptly and transparently
• Collaborate strategically with the General Manager to implement marketing initiatives and achieve ambitious sales goals
• Analyze and monitor costs related to labor, food, and supplies, identifying opportunities for efficiency and cost optimization
• Create employee schedules and assist with payroll management, ensuring fair and transparent scheduling practices
• Maintain accurate records and complete all required documentation in a timely and organized manner
• Perform various in-store tasks as needed, including food preparation, order taking, and customer support, demonstrating flexibility and resilience
• Analyze operational metrics and performance data to identify trends and recommend innovative improvements

Qualifications

• Proven experience in food service, retail management, or a similar fast-paced operational environment (preferred)
• Strong leadership and interpersonal skills with the demonstrated ability to motivate, guide, and develop team members
• Excellent customer service skills with a genuine passion for creating positive and memorable customer experiences
• Proficiency in cash handling, basic mathematics, and financial reconciliation
• Ability to multitask effectively and thrive in a dynamic, fast-paced environment while maintaining composure
• Strong analytical and problem-solving skills with exceptional attention to detail
• Excellent verbal and written communication skills with the ability to convey information clearly and professionally
• Computer literacy and proficiency with point-of-sale systems, order entry platforms, and inventory management software
• Comprehensive knowledge of food safety and handling procedures, with a commitment to maintaining the highest standards
• Flexibility to work various shifts, including evenings, weekends, and holidays as business needs require
• Physical ability to stand for extended periods, lift up to 50 pounds regularly, and navigate a fast-paced kitchen environment safely
• Strong time management and organizational skills with the ability to prioritize multiple tasks effectively
• Demonstrated conflict resolution and decision-making abilities with a transparent and inclusive approach
• High school diploma or equivalent (preferred but not required)
• Knowledge of scheduling software and payroll systems (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.