Assistant Manager (02932) - 5519 North Illinois

Domino's Pizza; Fairview Heights (IL); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Domino's Pizza in Fairview Heights, IL is seeking an enthusiastic Assistant Manager to lead daily store operations, motivate team members, and deliver outstanding customer experiences. You will oversee shifts, manage cash handling, train staff, and uphold safety and quality standards.

Ideal candidates have retail or food service management experience, strong leadership, and excellent communication skills. This role offers growth opportunities and a dynamic, inclusive team environment.

Qualificações

• Proven experience in retail or food service management with shift operations.
• Ability to lead a team, deliver great customer service, and drive store performance.
• Strong numeracy and cash handling skills.
• Excellent communication and problem-solving abilities.
• Detail-oriented with strong organizational skills.

Responsabilidades

• Oversee daily store operations, ensuring efficient workflows and high service quality.
• Lead, motivate, and develop team members in a positive work environment.
• Run shifts effectively and make real-time decisions to optimize performance.
• Manage cash handling and financial transactions with accuracy.
• Engage with customers professionally and address concerns.
• Train staff and support career progression.
• Maintain store cleanliness and merchandising standards.
• Collaborate with management to analyze performance metrics.
• Ensure compliance with policies and safety protocols.
• Contribute to a safe, inclusive work environment, monitor inventory.

Conhecimentos

Leadership

Customer service

Cash handling

Multi-tasking

Communication

Problem solving

Time management

Attention to detail

Formação académica

High school diploma or equivalent

Ferramentas

POS software

Descrição da oferta de emprego

• Full-time
• Job Category Org: Store Assistant Manager

Job Description

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Fairview Heights, United States location. In this role, you'll play a key part in driving store success by leading operations, motivating team members, and delivering exceptional customer experiences. If you're a collaborative problem-solver with strong leadership capabilities and a passion for operational excellence, we'd love to hear from you!

• Oversee daily store operations, ensuring efficient workflows and maintaining high standards of service quality
• Lead, motivate, and support team members in a positive and inclusive work environment that fosters growth and development
• Run shifts effectively, making decisive, real-time decisions to optimize performance and address challenges
• Manage cash handling and financial transactions with accuracy and transparency
• Engage with customers professionally and empathetically, addressing concerns and enhancing their overall experience
• Train and develop team members, providing constructive feedback and supporting their career progression
• Maintain store cleanliness, organization, and visual merchandising standards
• Collaborate with the management team to analyze performance metrics and implement strategies for continuous improvement
• Ensure strict compliance with company policies, procedures, and safety protocols
• Contribute to creating a safe, respectful, and inclusive work environment for all team members
• Monitor inventory levels and assist with stock management as needed

Qualifications

• Proven experience in retail or food service management, including shift operations and store management
• Strong leadership skills with demonstrated ability to manage, motivate, and develop team members
• Excellent customer service skills with a friendly, positive, and empathetic approach
• Proficiency in cash handling and strong mathematical abilities
• Excellent problem-solving skills and decisiveness in fast-paced, dynamic environments
• Detail-oriented with exceptional organizational and time management skills
• Effective communication skills, both verbal and written, with the ability to articulate ideas clearly
• Strong ability to multitask, prioritize, and adapt to changing circumstances
• Physical capability to lift up to 25 pounds regularly and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• Analytical mindset with the ability to interpret performance data and metrics
• Knowledge of safety protocols and compliance requirements
• High school diploma or equivalent (preferred)
• Proficiency in computer systems and point-of-sale (POS) software (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.