Assisted Living Surveyor / Generalist

Adult Correction; United States; Remote; USD 55,000 - 97,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) seeks a Facility Compliance Consultant I (NS) to conduct on-site inspections of licensed adult care homes and overnight respite programs, ensuring compliance with state rules. The role is home-based in the Eastern Region with frequent travel and potential overnight stays, serving regulatory oversight and technical assistance.

The candidate will analyze survey findings, document results in a legally defensible way, and support county

Qualifications

• Regulatory inspections experience in long-term care or human-services environments.
• Ability to interpret rules, statutes, and regulatory standards.
• Proven written and verbal communication skills for reports and surveys.
• Experience coordinating with state/federal inspections and audits.

Responsibilities

• Communicate with facility staff, DSS personnel, and the public.
• Coordinate regional travel and schedule inspections.
• Maintain accurate records and complete survey activities on time.
• Prepare written correspondence and survey documentation.

Skills

Regulatory inspections

Regulatory compliance

Technical report writing

Communication skills

Interdisciplinary teamwork

Job description

Agency

Dept of Health and Human Services

Division

Health Service Regulation

Job Classification Title

Facility Compliance Consultant I (NS)

Position Number

60054109

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Facility Compliance Consultant (Surveyor) conducts regulatory inspections of licensed adult care homes and overnight respite programs to determine compliance with state requirements. The position works both independently and as part of an interdisciplinary healthcare team to evaluate facility practices, document findings, and provide technical assistance to providers and county Department of Social Services (DSS) staff.

Work involves extensive communication with facilities, staff, and the public to support regulatory oversight and ensure adherence to licensure rules and statutes. This home-based position is located in the Eastern Region of North Carolina and requires frequent fieldwork, regional travel, and occasional overnight stays based on inspection schedules. Travel may involve the use of a state vehicle, rental vehicle, or personal vehicle with reimbursement at established state rates.

Key Duties Include:

• Conducting on-site inspections of licensed adult care homes and overnight respite programs to assess compliance with state licensure rules and statutes.
• Evaluating facility operations, resident care practices, and environmental conditions to determine regulatory compliance.
• Analyzing survey findings and documenting results in a clear, legally defensible manner, including identifying deficiencies when applicable.
• Investigating concerns or issues raised by facilities, staff, DSS personnel, or the public as part of regulatory oversight activities.
• Providing technical assistance to adult care home providers and potential operators regarding licensing requirements and best practices.
• Offering regulatory guidance and support to county DSS staff involved in oversight of adult care homes.
• Preparing written correspondence, reports, and documentation related to survey results, compliance issues, and technical-assistance activities.
• Communicating effectively with facility staff, interdisciplinary team members, community partners, and the public throughout the inspection and review process.
• Coordinating regional travel, scheduling inspections, and completing fieldwork requiring frequent day travel and occasional overnight stays.
• Maintaining accurate records and completing survey activities in accordance with state procedures and established timelines.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $55,221.00-$96,639.00

Recruitment Range: $55,221.00-$71,024.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience applying rules, statutes, and regulatory standards to determine compliance in long-term care or human-services environments, including participation in state or federal inspections, compliance audits, or accreditation reviews.
• Professional experience evaluating service delivery in long-term care settings, including assessment, care planning, coordination of ancillary services, and interpretation of residents' rights and related human-services practices.
• Proven success conducting on-site inspections or structured compliance reviews, analyzing findings, and documenting regulatory determinations in a clear and legally defensible manner.
• Experience providing technical assistance to providers, potential operators, and county DSS staff, including interpreting regulatory requirements, addressing compliance concerns, and supporting corrective-action efforts.
• Strong written and verbal communication skills demonstrated through interactions with facility staff, interdisciplinary health teams, and members of the public, including preparing reports, correspondence, and survey documentation.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Eligible For A Fully Remote Work Option

Position Will Be Home-Based In The Eastern Region Of The State And Applicants Should Reside In One Of The Following Counties Or Adjacent Counties: Johnston, Sampson, Duplin, Lenoir, Jones, Onslow, Pender, New Hanover, Brunswick, Columbus, Bladen, Robeson.

Applicants Who