Assistant VIP Manager
Jbj's Restaurant + Bar
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Benefits offered by this job
Job summary
JBJ's Nashville is seeking an experienced Assistant VIP Manager to deliver premium guest experiences in a high-energy nightlife setting on Broadway. You will engage VIP guests, manage reservations, and upsell table experiences to elevate service and revenue.
The ideal candidate thrives in upscale hospitality, maintains discretion with high-profile guests, and can work late nights, weekends, and events while upholding the brand's luxurious standards.
Qualifications
- Previous experience in upscale nightlife, fine dining, or luxury hospitality preferred.
- Outgoing, charismatic personality with a natural ability to connect with guests.
- Strong communication and interpersonal skills.
- Sales-driven mindset with confidence in upselling and promoting VIP experiences.
- Ability to remain composed and detail-oriented in high-volume environments.
- Professional appearance with a polished, upscale aesthetic.
- Must have availability for late nights, weekends, and peak events.
Responsibilities
- Provide a warm, professional, and elevated first impression for all VIP guests
- Actively engage with guests to enhance their experience and drive VIP table sales and upgrades
- Drives foot traffic into the business by interacting with pedestrians and engaging the surrounding street activity.
- Manage high-value reservations, VIP sections, and table experiences with precision
- Build rapport with guests and cultivate repeat VIP clientele
- Maintain constant awareness of guest needs while identifying opportunities to elevate their experience
- Manage and coordinate seamlessly with bottle service staff as well as bartenders, security, and upper management
- Uphold the highest standards of presentation, etiquette, and discretion
- Handle high-profile or celebrity guests with professionalism and confidentiality
Skills
Job description
Located on iconic Broadway, JBJ's Nashville blends elevated nightlife with world-class live entertainment, inspired by Jon Bon Jovi. Our venue caters to a high-energy, upscale clientele seeking premium service, exclusive experiences, and unforgettable nights.
We are seeking a poised, polished, and highly motivated Assistant VIP Managerwith a natural ability to engage guests and drive premium experiences. This role is ideal for someone with a go-getter, sales-oriented mindset who thrives on creating connections, elevating guest experiences, and maximizing VIP opportunities in a luxury nightlife environment.
- Provide a warm, professional, and elevated first impression for all VIP guests
- Actively engage with guests to enhance their experience and drive VIP table sales and upgrades
- Drives foot traffic into the business by interacting with pedestrians and engaging the surrounding street activity.
- Manage high-value reservations, VIP sections, and table experiences with precision
- Build rapport with guests and cultivate repeat VIP clientele
- Maintain constant awareness of guest needs while identifying opportunities to elevate their experience
- Manage and coordinate seamlessly with bottle service staff as well as bartenders, security, and upper management
- Uphold the highest standards of presentation, etiquette, and discretion
- Handle high-profile or celebrity guests with professionalism and confidentiality
- Previous experience in upscale nightlife, fine dining, or luxury hospitality preferred
- Outgoing, charismatic personality with a natural ability to connect with guests
- Strong communication and interpersonal skills
- Sales-driven mindset with confidence in upselling and promoting VIP experiences
- Ability to remain composed and detail-oriented in high-volume environments
- Professional appearance with a polished, upscale aesthetic
- Must have availability for late nights, weekends, and peak events
- Experience with bottle service or VIP table sales
- Proven ability to exceed sales goals or guest experience metrics
- High energy, positive attitude, and strong work ethic
- Passion for nightlife, music, and luxury hospitality
- Willingness to participate in photo and/or video content for marketing or promotional purposes on an as needed basis
- Premium earning potential
- Opportunity to build a strong VIP client base
- Dynamic, upscale work environment in the heart of Nashville
- Growth opportunities within a high-energy nightlife brand
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