Assistant Vice President, Program Executive

IMDiversity; New York (NY); Hybrid; USD 152,000 - 200,000; Full time

Benefits offered by this job

Commuting made easy – MTA transit pass

Comprehensive health coverage

Pension plans and retirement savings

Job summary

The MTA Construction and Development (C&D) Department seeks an Assistant Vice President, Program Executive (Digital Implementation Office) to lead organizational change management for the agency’s digital transformation. Located in the President’s Office, this role will oversee PMIS development and the Digital Strategy Roadmap.

The incumbent will craft an agency-wide communications plan, drive user readiness, and coordinate with executives, staff, contractors, and stakeholders to deliver the

Qualifications

• Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
• 14+ years of related experience.
• Minimum 10 years in a management or supervisory/program/project role in a large organization.

Responsibilities

• Lead the development and implementation of change management initiatives for the PMIS and Digital Strategy Roadmap.
• Provide visionary leadership in agency-wide change management and communications planning.
• Mentor staff, gather feedback, track actions, and report on progress.

Skills

Change management

Leadership

Communication

Stakeholder management

Team mentoring

Education

Bachelor’s degree in Communications, Journalism, Marketing, or a related field

Tools

PMIS

Job description

Assistant Vice President, Program Executive
Job ID: 17241
Business Unit: MTA Construction & Development
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Office of the President
Description

JOB TITLE:

Assistant Vice President, Program Executive (Digital Implementation Office)

AGENCY:

Construction & Development

DEPT/DIV:

Office of the President

REPORTS TO:

Senior Vice President, Program Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5 HR/ DAY)

JOB FAMILY:

GRADE: PPM 012

SALARY RANGE:

$151,666 to $199,667

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development reserves the right to remove this posting before the application deadline.

Agency Mission

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA's $68.4 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region's vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut. C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary

The MTA Construction and Development (C&D) Department is actively seeking an Assistant Vice President, Program Executive (Digital Implementation Office) to lead and manage all aspects of organizational change management pertaining to C&D’s digital transformation. This position is located in the President’s Office under the Digital Implementation Office.

Responsibilities

The AVP will lead the development and implementation of change management initiatives, primarily pertaining to the development, execution and ongoing improvement of the project management information system (PMIS), as well as all aspects of the Digital Strategy Roadmap.

The AVP will provide visionary leadership in the creation and implementation of an agency-wide change management and communications plan, conveying the vision, benefits and involvement expected by each part of the business. User focus, empathy, exceptional writing and communications skills, and the ability to explain complicated technology changes to non-technical colleagues are key to effectiveness in this role.

The AVP is responsible for successfully managing and mentoring staff to enable the agency to deliver highly effective communications and training, gather feedback, track actions and decisions, develop reporting, and convey the value of the tools being developed and the path ahead in support of delivering the $68B capital program.

Identify issues and risks and ensure timely resolution and mitigation.

Recommend solutions to executive management for the resolution of critical issues.

Manage project and program activities, measure and improve effectiveness, ensure user preparedness, and minimize the learning curve and impact on agency operations.

Coordinate program activities with the executive and senior leadership teams, C&D staff, contractors, consultants, MTA operating agency staff, and other stakeholders.

Ensure program activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures.

Manage and monitor progress against the agency and program goals.

Review and approve invoices and other charges based on established procedures. Ensure that expenditures are appropriately charged.

Manage comprehensive document control and retention related to the C&D Digital Strategy Implementation.

Manage the preparation of reports, presentations, research, and studies.

Manage staff selection, coaching, training, development, evaluation, and discipline/termination as needed.

Create a professional environment that respects individual differences and enables all employees to develop and contribute their full potential.

Education and Experience

Bachelor’s degree in Communications, Journalism, Marketing, or a related field.

Must have a minimum of fourteen (14) years of related experience.

Must have a minimum of ten (10) years in a management or supervisory role and/or Program/Project manager role in a large, multi-faceted organization.

Competencies:

Significant experience in communications program management for major construction programs or projects with highly complex systems preferred.

Excellent communication and interpersonal skills.

Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal levels within the organization.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

Experience leading and managing contractors, subcontractors, or vendors.

Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

• Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
• Premium Health Coverage at Low Cost – Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.
• Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

• Generous Time Away – Recharge with substantial paid Time off and comprehensive holiday schedules that support your personal and family commitments.
• Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

• Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
• Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support and partnerships with educational institutions.

Employee Experience & Community

• Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.
• Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.
• Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.