Assistant Valet Manager

LAZ Parking; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

LAZ Parking is seeking an Assistant Valet Manager to oversee hotel valet operations, reporting to the Valet Manager and supporting office programs. You will help run the location team, payroll, scheduling, and training while promoting our people-first culture.

The role emphasizes development of 10–20 staff, budget adherence, client relationships, and performance reporting at a 24/7 hospitality site. Excellent MS Office skills required.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1+ years in Management or Supervisory role.
• 2-4 years in valet environment.
• Experience leading 10-20 individuals.
• Ability to work in high-stress environments with tight deadlines and high customer expectations.
• Proficient in MS Office applications.

Responsibilities

• Assist with the management and development of the Hotel valet team to accomplish goals.
• Identify high potential employees to support growth.
• Support payroll, scheduling, and training.
• Payroll processing; wage and hour compliance.
• Assist with opening newly assigned locations.
• Financial management of location; budget adherence and costs.
• Develop client relationships and business retention.
• Organize valet management skills for Team Leaders and frontline staff.
• Prepare operations for potential new locations.
• Produce daily, weekly, monthly, and annual reports.
• Maximize revenue, control expenses, and customer satisfaction.
• Direct activities of Team Leaders and frontline staff.
• Coordinate with police and emergency teams as needed.
• Monitor market rate structures.

Skills

Management

Leadership

Customer service

Team supervision

Communication

Education

Bachelor's degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country.

When it comes to parking, we're the experts!

We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients".

If you're looking to join a growing company led by passionate people committed to being the best - contact us today!

The Spirit Of The Position

The Assistant Valet Manager oversees the operations for the Hotel valet locations, under the direction of the Valet Manager to ensure 24/7 professional valet parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Assistant Valet Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location.

Principal Job Duties

• Assist with the management and development of the Hotel valet team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
• Identifying high potential employees to support the organization's continued growth.
• Support Valet Manager with valet time entries into payroll system, scheduling valet shifts, valet training, etc.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Manager to ensure proper wage and hour compliance.
• Responsible for assisting with the opening of newly assigned locations.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
• Responsible for developing client relationships and business retention.
• Organize and narrate valet parking management skills for Team Leaders and frontline staff.
• Assist the region with the operations preparation for potential new locations as it relates to valet services, etc.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
• Managing, planning, scheduling, training, and directing the activities of Team Leaders and frontline staff.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.
• Communicate with local police department and emergency management teams related to claims and daily operation.
• Assist with the monitoring, review, and analysis of the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned location.
• Additional duties as assigned.

Education

• Bachelor's Degree or equivalent work experience desired.

Experience

• 1+ years in Management or Supervisory role.
• 2-4 years of previous experience working in valet environment.
• Experience leading a group of 10-20 individuals.
• Previous experience working in high-stress situations with tight deadlines/high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills