Assistant Unit Supervisor - Residential

Bethany Christian Services USA LLC; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training & development

403(b) retirement plan

Generous time off

Education reimbursement

Wellness program

Employee assistance program

Job summary

Bethany Christian Services USA LLC in Grand Rapids, MI, is seeking an Assistant Unit Supervisor for full-time, on-site work. You will supervise shifts, support the Unit Supervisor with scheduling, and coach staff to ensure program compliance and quality care.

The role emphasizes strong communication, confidentiality, and teamwork within a faith-based child welfare setting. Expected to participate in trainings, meetings, and resident program activities as needed.

Qualifications

• Excellent verbal and written communication skills.
• Must be reliable with time sensitive deadlines and tasks.
• Ability to work independently and exercise a high level of confidentiality.
• Must pass required medical examinations and have physical ability to fulfill essential job functions.

Responsibilities

• Serve as a shift supervisor during all shifts worked.
• Assist the Unit Supervisor in monitoring shift coverage and scheduling shifts as needed.
• Model effective communication skills and promote team development.
• Provide clarity, guidance, and support to staff as needed.
• Attend weekly meetings with the Unit Supervisor to discuss performance and concerns.
• Assist with onboarding new employees by serving as a trainer and coordinating training.

Skills

Verbal & written communication

Customer service

Confidentiality

Reliability

Team collaboration

Time management

Driver's license

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Category: Social Services - Domestic Programs

Requisition Number: ASSIS001571

• Posted : August 20, 2026
• Full-Time
• On-site

Locations

Showing 1 location

MI-GR-901 Eastern
Grand Rapids, MI 49503, USA

Description

Full Time - 1st & 2nd Shift (Combo)

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As an Assistant Unit Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Serve as a shift supervisor during all shifts worked;
  
• Assist the Unit Supervisor in monitoring shift coverage and scheduling shifts as needed;
  
• Model effective communication skills and promote team development;
• Serve as a consultant to staff related to treatment team decisions, interventions, and program and policy issues;
• Provide clarity, guidance, and support to staff, as needed;
• Attend weekly meetings with the Unit Supervisor to discuss job performance and administrative issues or concerns;
• Successfully assists with on-boarding new employees by serving as a trainer, as well as scheduling and facilitating training to ensure clear understanding of observation shifts, program rules and procedures;
• Provide monthly training updates to remind staff of training requirements, expectations, expiration dates and training acquired to date;
• Serve as life skills planner and facilitator to aide in development of resident's specific interpersonal and social skills;
• Oversee and coordinate outings and events in collaboration with other floor staff;
• Effectively facilitate resident meetings on assigned floors;
• Coordinate unit inventory for clothing for new arrivals, new and current resident hygiene, cleaning supplies, food every other day and weekend;
• Coordinate work assignment, phone calls, and laundry time for new and currents residents;
• Attend and actively participate on program committees and in meetings related to leadership, residential supervisor, training committee, policy review committee, and the program development committee;
• Perform supervision duties to direct reports including annual performance reviews, regular oneon-one meetings, approving timesheets and vacations;
• May be required to work nights, weekends, and holidays
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What WillMake You Successful

• High School diploma or equivalent;
• Must have a minimum of 4 years experience in a child welfare setting;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Demonstrated temperament to work and care for special needs youth in a residential setting;
• Possess an ability to serve as positive role model;
• Demonstrated ability to nurture and provide structure, support, and respect to others;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be able to work effectively as a member of a multi-disciplinary treatment team;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellnessprogram

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.