Assistant Unit Supervisor - Residential

Bethany Christian Services; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health insurance

403(b) retirement plan with employer‑m

Generous paid time off

Education reimbursement

Wellness program

Disability and life insurance

Job summary

Bethany Christian Services is seeking an Assistant Unit Supervisor in Grand Rapids, MI. This role supports a residential program for youth, supervising shifts, coordinating coverage, and guiding staff and resident care.

You will lead training, participate in committees, and ensure safety, confidentiality, and compassionate service in a faith-based environment.

Qualifications

• High School diploma or equivalent.
• Minimum 4 years experience in a child welfare setting.
• Excellent verbal and written communication skills.
• Ability to provide excellent and compassionate customer service.
• Ability to work independently and maintain confidentiality.
• Reliable with time-sensitive deadlines.
• Experience serving youth with special needs in residential settings.
• Ability to model a positive role model and provide structure.
• Must pass medical examinations, TB test, Hepatitis vaccination.
• Must pass criminal history and MVR checks; valid driver’s license with 3+ years driving.
• Must be 21+ with a valid driver’s license.
• Must be able to work as part of a multidisciplinary treatment team.
• Computer skills with Microsoft Office.

Responsibilities

• Serve as shift supervisor during all shifts.
• Assist Unit Supervisor with shift coverage and scheduling.
• Promote team development and effective communication.
• Consult staff on treatment decisions, interventions, and program issues.
• Provide guidance and support to staff as needed.
• Attend weekly meetings with Unit Supervisor.
• On-board and train new employees; schedule and facilitate training.
• Coordinate monthly training updates and compliance.
• Oversee resident outings and events with floor staff.
• Facilitate resident meetings on assigned floors.
• Coordinate unit inventory and supplies.
• Participate in program committees and leadership meetings.
• Perform supervision duties: reviews, timesheets, vacations.
• May work nights, weekends, and holidays.
• Complete other duties as assigned.

Skills

Child welfare experience

Verbal & written comms

Customer service

Confidentiality

Teamwork

MS Office

Driver's license

TB & Hep vaccination

Background check

Faith alignment

Education

High School diploma or equivalent

Job description

Full Time - 1st & 2nd Shift (Combo)

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As an Assistant Unit Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Serve as a shift supervisor during all shifts worked;
• Assist the Unit Supervisor in monitoring shift coverage and scheduling shifts as needed;
• Model effective communication skills and promote team development;
• Serve as a consultant to staff related to treatment team decisions, interventions, and program and policy issues;
• Provide clarity, guidance, and support to staff, as needed;
• Attend weekly meetings with the Unit Supervisor to discuss job performance and administrative issues or concerns;
• Successfully assists with on-boarding new employees by serving as a trainer, as well as scheduling and facilitating training to ensure clear understanding of observation shifts, program rules and procedures;
• Provide monthly training updates to remind staff of training requirements, expectations, expiration dates and training acquired to date;
• Serve as life skills planner and facilitator to aide in development of resident's specific interpersonal and social skills;
• Oversee and coordinate outings and events in collaboration with other floor staff;
• Effectively facilitate resident meetings on assigned floors;
• Coordinate unit inventory for clothing for new arrivals, new and current resident hygiene, cleaning supplies, food every other day and weekend;
• Coordinate work assignment, phone calls, and laundry time for new and currents residents;
• Attend and actively participate on program committees and in meetings related to leadership, residential supervisor, training committee, policy review committee, and the program development committee;
• Perform supervision duties to direct reports including annual performance reviews, regular oneon-one meetings, approving timesheets and vacations;
• May be required to work nights, weekends, and holidays
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• High School diploma or equivalent;
• Must have a minimum of 4 years experience in a child welfare setting;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Demonstrated temperament to work and care for special needs youth in a residential setting;
• Possess an ability to serve as positive role model;
• Demonstrated ability to nurture and provide structure, support, and respect to others;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be able to work effectively as a member of a multi-disciplinary treatment team;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance