Assistant Training Operations Coordinator

Freddie Mac; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

A leader in online training seeks an Assistant Training Operations Coordinator to support live training activities. This role includes class logistics, assisting with internal communications, and project coordination to ensure smooth delivery of programs. Ideal candidates should have multitasking abilities and experience with LMS.

Benefits

Flexible Time Off program

Quality health plans

Retirement savings plan with company match

Qualifications

• Experience in a training coordination or sales operations support role preferred.
• Technical aptitude or background is a strong advantage.
• Ability to maintain focus and productivity in a fully remote setting.

Responsibilities

• Assist with class schedules and training program logistics.
• Support the creation and distribution of quarterly newsletters.
• Facilitate interdepartmental communications related to training activities.

Skills

Multitasking

Problem Solving

Collaboration

Tools

Learning Management Systems

Job description

360training

360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.

At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.

360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program.

Assistant Training Operations Coordinator

The Assistant Training Operations Coordinator supports all aspects of live training activities-from system support and internal communications to customer engagement and project coordination. This role plays a key part in ensuring the smooth delivery of training programs and live events, working closely with cross-functional teams to keep operations running efficiently and effectively.

Responsibilities

• Assist with class schedules, live events, and training program logistics
• Support the creation and distribution of quarterly newsletters
• Help document standard operating procedures (SOPs)
• Facilitate interdepartmental communications related to training activities
• Collect information to support special projects and initiatives
• Serve as a class proctor during live training sessions as needed
• Monitor and respond to messages in shared support email inboxes
• Open and follow up on internal support tickets as appropriate
• Track project tasks, take meeting notes, and send out clear summaries
• Proactively identify and escalate potential issues before they arise
• Perform other duties as needed to support the training team

Qualifications

• Experience in a training coordination or sales operations support role preferred
• Familiarity with learning management systems (LMS); experience with multiple platforms is a plus
• Technical aptitude or background is a strong advantage
• Strong multitasking skills and the ability to thrive in a fast-paced environment
• Proven ability to work effectively in a small, collaborative team
• Demonstrated problem-solving skills with a proactive mindset
• Self-motivated and capable of working independently
• Ability to maintain focus and productivity in a fully remote setting
• Flexibility to adapt to evolving priorities and assist with special projects