Assistant to the Manager

The Aspen Group; Pensacola (FL); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Report Card Bonus up to $300/month

Quarterly bonus

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Pensacola, FL. You will supervise the non-clinical team, coordinate scheduling, and consult with patients on treatment options while ensuring insurance payments are verified and processed in a compliant manner.

The role offers a full-time schedule, competitive hourly pay of $20–$24, various bonuses, and a comprehensive benefits package including PTO, health/dental/vision, and a 401(k) with match.

Qualifications

• Provide superior patient service with compassion and care.
• Collaborate with dental team to provide exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under the direction of the Manager, supervise and reinforce the daily tasks of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits, and credit card processing.
• Additional tasks assigned by the Manager.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs and policies.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise and reinforce the daily tasks of the non-clinical team under the Manager.
• Review daily data to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify payments, deposits, and card processing as needed.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type:

Full-time

$20 - $24 / Hour

PLUS

• Report Card Bonus - Up to $300/ month
• Quarterly bonus

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuing Education (CE) through TAG U

How You’ll Make a Difference

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits, and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data