Assistant to the Manager

The Aspen Group; Ormond Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Collaborative culture

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to support front desk operations and patient care. You will report to the Manager, supervise the non-clinical team, and help ensure smooth daily scheduling, billing, and patient experiences.

You’ll complete an eight-week training program and participate in ongoing development, with a focus on compassionate service, insurance coordination, and maintaining high standards of care.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills; ability to build rapport with patients

Responsibilities

• Provide superior patient service with compassion and care
• Supervise and reinforce daily tasks of the non-clinical team
• Oversee scheduling, insurance verification, and payments
• Consult with patients on treatment options and coordinate with the clinical team
• Participate in an eight-week training program to succeed in the role
• Support front office duties to create positive impressions and trust

Skills

Strong communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.

Job Type:

Full-time

PLUS

• -Report Card Bonus - Up to $300/ month
• -Quarterly bonus

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You'll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients