Assistant Office Manager

The Aspen Group; Sumter (SC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO and benefits

Career development

Culture and collaboration

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Sumter, SC. This full-time role oversees daily front-office tasks, supports the dental team, and leads non-clinical staff to ensure smooth patient flow and service excellence.

You will participate in an eight-week training program and drive patient satisfaction, appointment scheduling, insurance verification, and daily reporting while reporting to the Manager.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport with patients and team.

Responsibilities

• Provide superior patient service with compassion and care.
• Work with the dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily non-clinical team tasks under the Manager.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collect balances, and process deposits.
• Perform additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type:

Full-time

$20- $22 / Hour

PLUS

-Report Card Bonus - Up to $300/ month

-Quarterly bonus

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patientalexis