Assistant Thrift Store Manager

Kroc Center; Marshalltown (IA); On-site; USD 13,000 - 18,000; Full time

Job summary

The Salvation Army in Marshalltown is seeking a Thrift Store Supervisor to oversee all aspects of the retail environment, including staff, merchandise, donations, and store operations. You will schedule and train clerks, ensure policy compliance, maintain a clean and safe environment, handle cash and end-of-day banking, work toward sales and budget goals, process donations, and promptly resolve customer issues.

Driving is an essential function of the role.

Qualifications

• High School diploma or General Education Degree (GED) and at least one (1) year related experience in retail sales, management, or customer service.
• Basic knowledge of Microsoft Word, Excel, as well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Attention to detail and creative problem-solving skills.
• Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals.
• Excellent communication skills, both verbal and written.

Responsibilities

• Oversee all aspects of the Thrift Store retail environment to include staff, merchandise, donations and store operations.
• Responsible for assisting Thrift Store Manager in management of store clerks to include work schedules, training and supervision.
• Ensure compliance with Federal, State and The Salvation Army policies and rules.
• Maintain a clean and safe environment for customers and employees throughout the facility.
• Responsible for ensuring proper handling of cash register, sales reports, processing of accounting and banking documents at end of each business day, to include night deposit to the bank, as required.
• Work to ensure sales and budget goals are met and the retail operation is profitable.
• Ensure all donations are processed properly by following established procedures.
• Resolution of customer related issues that arise in a prompt, courteous manner.
• Driving is an essential function of this position.
• All other duties as assigned.

Skills

Communication skills

Multitasking

Problem-solving

Numerical skills

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Payroll & timekeeping systems

Job description

Full- Time 40 Hours Per Week, Compensation Rate: Starting at $11.36 Per Hour

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose

Oversee all aspects of the Thrift Store retail environment to include staff, merchandise, donations and store operations.

Essential Duties and Responsibilities

• Responsible for assisting Thrift Store Manager in management of store clerks to include work schedules, training and supervision.
• Ensure compliance with Federal, State and The Salvation Army policies and rules.
• Maintain a clean and safe environment for customers and employees throughout the facility.
• Responsible for ensuring proper handling of cash register, sales reports, processing of accounting and banking documents at end of each business day, to include night deposit to the bank, as required.
• Work to ensure sales and budget goals are met and the retail operation is profitable.
• Ensure all donations are processed properly by following established procedures.
• Resolution of customer related issues that arise in a prompt, courteous manner.
• Driving is an essential function of this position.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervises Thrift Store staff and volunteers.

Education and/or Experience

High School diploma or General Education Degree (GED) and at least one (1) year related experience in retail sales, management, or customer service.

Qualifications

• Ability to be flexible and able to work on multiple projects or tasks simultaneously.
• Basic knowledge of Microsoft Word, Excel, as well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Attention to detail and creative problem-solving skills.
• Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals.
• Excellent communication skills, both verbal and written.

Other Qualifications

Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Certificates, Licenses, Registrations

None.

Physical Requirements

Physical requirements include: good speaking, hearing and vision ability and excellent manual dexterity.

Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate various retail and office equipment. This position will required the ability to lift and/or move more than 50 pounds occasionally.

Working Conditions

The work environment is a retail environment, with moderate to loud noise, and varying temperatures that may be encountered in the facility and sorting/donation rooms.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Additional Information

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.