Assistant Thrift Store Manager

The Salvation Army USA Central Territory; Marshalltown (IA); On-site; USD 13,000 - 18,000; Full time

Job summary

The Salvation Army USA Central Territory in Marshalltown, Iowa is seeking a Full-Time Thrift Store Supervisor to oversee all aspects of the thrift store retail environment, including staff, merchandise, donations and store operations.

The role requires at least a GED, one year in retail or customer service, strong math, Word and Excel basics, and the ability to drive, train staff, manage schedules, ensure cash handling accuracy, and drive profitability while complying with policies.

Qualifications

• High School diploma or GED and at least one year of related experience.
• Basic knowledge of Microsoft Word and Excel; ability to access payroll and timekeeping via a web-based system.
• Attention to detail and creative problem solving; strong verbal and written communication.

Responsibilities

• Oversee all aspects of the thrift store retail environment, including staff, merchandise, donations and store operations.
• Assist thrift store manager in management of store clerks, including work schedules, training and supervision.
• Ensure compliance with Federal, State and Salvation Army policies and rules.
• Maintain a clean and safe environment for customers and employees throughout the facility.
• Handle cash register operations, sales reports, and end-of-day banking documents.
• Drive is an essential function of this position.
• Ensure donations are processed properly following established procedures.
• Resolve customer issues promptly and courteously.
• All other duties as assigned.

Skills

Attention to detail

Creative problem-solving

Communication skills

Independent judgment

Math skills

Flexibility

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Payroll system

Job description

***Full- Time 40 Hours Per Week, Compensation Rate: Starting at $11.36 Per Hour***

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose:

Oversee all aspects of the Thrift Store retail environment to include staff, merchandise, donations and store operations.

Essential Duties and Responsibilities:

• Responsible for assisting Thrift Store Manager in management of store clerks to include work schedules, training and supervision.
• Ensure compliance with Federal, State and The Salvation Army policies and rules.
• Maintain a clean and safe environment for customers and employees throughout the facility.
• Responsible for ensuring proper handling of cash register, sales reports, processing of accounting and banking documents at end of each business day, to include night deposit to the bank, as required.
• Work to ensure sales and budget goals are met and the retail operation is profitable.
• Ensure all donations are processed properly by following established procedures.
• Resolution of customer related issues that arise in a prompt, courteous manner.
• Driving is an essential function of this position.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Supervises Thrift Store staff and volunteers.

Education and/or Experience:

High School diploma or General Education Degree (GED) and at least one (1) year related experience in retail sales, management, or customer service.

Qualifications:

• Ability to be flexible and able to work on multiple projects or tasks simultaneously.
• Basic knowledge of Microsoft Word, Excel, as well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Attention to detail and creative problem-solving skills.
• Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals.
• Excellent communication skills, both verbal and written.
• Strong independent judgement.

Other Qualifications:

Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Certificates, Licenses, Registrations:

None.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include: good speaking, hearing and vision ability and excellent manual dexterity.

Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate various retail and office equipment. This position will required the ability to lift and/or move more than 50 pounds occasionally.

Working Conditions:

The work environment is a retail environment, with moderate to loud noise, and varying temperatures that may be encountered in the facility and sorting/donation rooms.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.