Assistant Team Leader

CN Guidance and Counseling Services, Inc; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) retirement plan

Long/Short Disability

Legal Plan

Dependent Care

Life Insurance

Pet Insurance

HRA

Mentorship program

Public Student Loan Forgiveness

Job summary

CN Guidance & Counseling Services seeks a qualified professional to work with the FACT Team delivering services to individuals with severe mental illness who need enhanced support. The role includes supervision, care planning, and coordination across programs, with a focus on integrated care and crisis response.

You will participate in assessments, discharge planning, and data-informed supervision, while ensuring compliance and advancing outcomes through teamwork and ongoing professional

Qualifications

• Master's degree or higher in social work, psychology, rehabilitation counseling, or related field.
• Licensure with the NYS Education Department in a specific field is preferred; limited permits required if not licensed.
• Current New York State Driver's License and clean DMV record.
• Proof of motor vehicle insurance.
• Two years' experience with chronic mental illness; competency in substance abuse, family support, or vocational rehabilitation with at least one year in integrated settings.

Responsibilities

• In absence of Team Leader, direct and supervise staff activities and lead team meetings.
• Integrate dual-recovery treatment, family support, or vocational training with team tasks.
• Provide Assessment and Service Planning, QA, and Utilization Review.
• Engage in assessments, case management, crisis intervention, and discharge planning.
• Maintain case records and timely documentation per regulations.
• Deliver Telehealth, office, and community services; be available 24/7 as needed.
• Assist recipients in developing treatment expectations and post-treatment resources.
• Coordinate with other agencies to ensure compliance and service coordination.
• Utilize supervision data to inform decision-making and professional development.
• Foster an inclusive culture and ensure safety in the work environment.
• Proficiency with virtual collaboration tools or managing remote teams if applicable.
• Other duties as assigned.

Skills

Experience with chronic mental illness

Substance abuse competency

Family support

Vocational rehabilitation

Assessment tools

Education

Master's degree or higher in social work/psychology/rehabilitation counseling

Tools

Telehealth

Job description

Job Definition

Work with the CN Guidance FACT Team to deliver services to those individuals who are diagnosed with severe mental illness and whose needs have not been met by more traditional service delivery approaches.

Job Description

Job Description

Job Definition

Work with the CN Guidance FACT Team to deliver services to those individuals who are diagnosed with severe mental illness and whose needs have not been met by more traditional service delivery approaches.

Educational Requirements

A master's degree or higher in social work, psychology, rehabilitation counseling, or related field. Licensure with the NYS Education Department in a specific field is preferred. Limited permits are required if not licensed.

Additional Requirements

• Current New York State Driver's License
• Clean DMV Record
• Proof of Motor Vehicle Insurance

Experience Required

Two years' experience working with the chronically mentally ill (Masters level). Competency in substance abuse, family support, or vocational rehabilitation must be demonstrated by at least one year of training and/or experience in integrated mental health and substance abuse assessment and treatment.

Duties And Responsibilities

• In absence of Team Leader, direct and supervise staff activities, lead team organizational and service planning meetings and provide direction to staff regarding individual cases.
• Perform routine team duties, and have lead responsibility for integrating dual-recovery treatment, family support or vocational/employment training with the tasks of other team members.
• Responsible for providing Assessment and Service Planning, Quality Assurance and Improvement Processes, Utilization Review, incident reporting and coordination between ACT and other systems.
• Engage in performing assessments, case management, handling crisis intervention, and discharge planning.
• Maintains case records and completing documentation on time and in a matter in compliance with federal, state and agency regulations.
• Provides direct, Telehealth, face-to-face and/or collateral services to recipients either in the FACT Office or in the community in places and situations where problems arise.
• Must be available (along with other members of the FACT Team) on an as needed basis 24 hours a day, 7 days a week, including responsibility for periodic pager coverage.
• Assists recipients in developing appropriate expectations from treatment.
• Strengthens the ability of the recipient to understand and utilize therapy and find resources after treatment has ended through proper discharge planning and termination process.
• Exchanges information with other agencies that benefits the recipient, or ensures compliance with regulations and coordination of services.
• Utilizes and understand the value of supervision, which increases practice skills, promotes better services for the recipient and preserves accountability to the Agency.
• Support the use of data in clinical supervision to inform decision-making
• Identify and implement quality improvement trainings and activities as part of professional development goals
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
• Support the use of data in clinical supervision to inform decision-making
• Identify and implement quality improvement trainings and activities as part of professional development goals
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Proficiency with virtual collaboration tools or managing remote teams if applicable.
• Other duties as assigned.

Benefits

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

CN Guidance & Counseling Services

inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.