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Assistant Team Leader

Loop Neighborhood

Antelope (CA)

On-site

USD 60,000 - 80,000

Full time

12 days ago

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Job summary

Loop Neighborhood is seeking a dynamic Assistant Team Leader to support store operations and management in a fast-growing environment. This role includes customer service, staff training, and various operational responsibilities, vital to providing exceptional service and maintaining store standards. Join us in reshaping the convenience store experience and help drive our mission of quality and service.

Benefits

Fuel discount after 6 months

Fuel discount amounts increase with tenure

Qualifications

6 to 9 months of experience as an assistant manager or equivalent combination of education and experience.
Desire to be part of a performance-driven team.
Reliable transportation to and from workplace.

Responsibilities

Assist in managing daily store operations.
Train and coach new staff.
Ensure excellent customer service and maintain store appearance.

Skills

Strong mathematics ability

Strong written and oral communication skills

Customer service

Education

High School Diploma or equivalent

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About The Company

Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market.

Description

Assistant Team Leader

About The Company

Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market.

Join Our Growing Team at Loop Neighborhood Market!

Are you ready to be part of a dynamic, fast-growing organization that's reshaping the convenience store industry? Loop Neighborhood Market is an industry leader looking for passionate, customer-focused individuals to help us redefine the c-store experience.

Our mission is simple: to offer high-quality, better-for-you products, paired with exceptional customer service, and create a fantastic experience from the moment you walk into our stores. If you're motivated by innovation and have a passion for delivering outstanding service, we'd love to have you on our team.

Apply today and help us change the way people experience convenience!

Position Summary

This position requires individuals who are skilled in both supporting management operations and leading diverse teams. In the role of Assistant Team Leader, you'll aid the convenience store manager in all aspects of the store's operations—a responsibility you'll prepare for through a training sequence that teaches you our in-store retail information system, inventory management and ordering technology.

You will be responsible for tasks such as completing daily paperwork, troubleshooting car wash problems and addressing problems with gas pumps. Leadership duties include, but are not limited to, forecasting, ordering, stocking, merchandising, being a role-model for prompt and courteous customer service and sharing management responsibilities with the store manager.

We expect all our Assistant Team Leaders to embody our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. We all win as one. Living our brand is a critical component for all our roles.

Primary Responsibilities

Below is a general outline of some of the roles and responsibilities expected of our Assistant Team Leaders (this list is not all inclusive):

Training and coaching new store staff
Assisting in creating schedules in a time keeping system
Stocking products on shelves and making sure the store always looks clean and professional
Forecasting, order, stock, and merchandise products
Ensuring prompt reconciliation of store paperwork
Ensuring prompt, efficient, and courteous customer service to store customers, vendors, and staff
Maintaining a clean, customer friendly environment in the store and surrounding property
Assisting with management of store staff
Troubleshooting and resolving car wash related issues
Fixing gas related issues, such as drive offs and the pumps being down
Additional duties as assigned

Requirements And Qualifications

High School Diploma or equivalent required
Six to nine months’ experience as an assistant manager or an equivalent combination of education and experience
Strong mathematics ability
Strong written and oral communication skills
Desire to be part of a performance-driven team
Reliable transportation to and from your workplace

Employee Incentives

Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Physical Requirements

The Assistant Team Leader position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.

Additional Info

Must be at least 18 years of age
Must be able to work various shifts and days of the week depending on business needs

Disclaimer

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

The company reserves the right to run background checks as a condition of employment

Salary Description

$19.00 - $20.00/per hour

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Retail

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