Assistant Supervisor, Food & Beverage [Adventure Island]

United Parks & Resorts, Inc.; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

United Parks & Resorts, Inc. is seeking an Assistant Supervisor for Food & Beverage at their Adventure Island location. This role focuses on leading a team to provide exceptional guest service, training staff, and ensuring compliance with health and safety regulations. Candidates should be passionate, positive, and have strong leadership qualities, with a commitment to memorable guest experiences.

Benefits

FREE park admission

Discounts on tickets and food

Scholarship opportunities

Employee events and giveaways

Qualifications

• One to three months of related experience or equivalent combination of education and experience.
• Able to stand for prolonged periods and lift/move up to 50 pounds.

Responsibilities

• Provides and leads team to deliver superior guest service.
• Supervises and trains ambassadors and monitors food quality.
• Ensures meal and rest periods for team members.

Skills

Guest Service

Leadership

Communication

Education

Related experience or equivalent education

Job description

Assistant Supervisor, Food & Beverage [Adventure Island]

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Assistant Supervisor, Food & Beverage [Adventure Island]

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United Parks & Resorts provided pay range

This range is provided by United Parks & Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.50/hr - $14.50/hr

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team!

Compensation

$14.50 per hour.

What you get to do

You'll Provide The Highest Level Of Guest Service And Satisfaction. Your Positive Attitude And Can-do Spirit Will Make All The Difference As You Help Guests Create Positive, Lasting Memories Through Great Eating Experiences. This Position Also

• Provides and leads team to deliver superior guest service
• Regularly keeps ambassadors motivated and energized
• Opens and closes facilities in accordance with established procedures
• Provides menu and park information to guests
• Monitors equipment and reports any problem to proper personnel
• Ensures meal and rest periods are provided to ambassadors as required by company policy
• Sets up and monitors queue lines
• Records moneybag recaps and completes task on station task lists
• Monitors stations to assure food looks pleasing and is portioned in accordance to recipes
• Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action
• Supervises and trains ambassadors
• Authorizes ambassador over-rings
• Monitors food waste and assists with educating ambassadors on waste procedures
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
• Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job
• Prepares and serves food for park guests
• Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors
• Ensures excellent guest service by responding to guest requirements, expectations and needs
• Other duties as assigned
• Assists other locations and areas throughout the park as needed
  
  

What it takes to succeed

• One to three months of related experience or equivalent combination of education and experience
• Successfully pass ServSafe exam prior to starting
• Able to pass Alcohol training upon selection
• Able to pass Food Handlers test and maintain valid Food Handlers card
• Strong written/verbal communication skills
• Able to frequently lift/move up to 50 pounds with or without accommodation
• Able stand for prolonged periods of time
• Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
• Able to handle multiple tasks and work in a fast paced environment
• Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
  
  

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  
  

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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