Assistant Supervisor Campus Services

Marshall University; Huntington (VA); On-site; USD 28,777 - 35,000; Full time

Job summary

Marshall University is seeking an Assistant Supervisor for Campus Services to oversee building services during night shifts and maintain high-quality customer service. The role includes training staff, conducting inspections, and ensuring operational efficiency.

This full-time position at the School of Medicine in Huntington, WV offers a salary range of $28,777 – $35,000 per year, based on education and experience. Ideal candidates will have prior supervisory experience and strong communication skills.

Qualifications

• Two years in hospital or clinical custodial services.
• Two years supervising or managing in relevant fields.

Responsibilities

• Supervises daily activities of building services workers.
• Orients and trains new employees.
• Conducts daily inspections for cleanliness and safety.

Skills

Professional conduct in customer service

Strong communication skills

Problem-solving skills

Empathy

Attention to detail

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Scrubbers

Buffers

Snow plows

Job description

Position Title

Assistant Supervisor – Campus Services

Position Summary

This role is primarily a night position, with possible weekend, evening, and holiday shifts. The assistant supervisor must exhibit professional conduct and provide high‑quality customer service to employees and patients. The primary responsibility is to train new and current staff on their duties and responsibilities.

Performance Competencies

• Works independently in a safe and appropriate manner, demonstrating problem‑solving and prevention skills.
• Displays sensitivity to the needs of patients, co‑workers, and direct reports, with strong communication skills and empathy.
• Recognizes time as a valuable resource and responds promptly to patient, clinical staff, and coworker needs.
• Works carefully and precisely with attention to detail.
• Organizes and delivers services in the proper order, using resources wisely.
• Meets all position requirements and follows up as needed.
• Follows dress code policy and maintains confidentiality regarding patients and employees.
• Shows consideration, courtesy, and respect toward others.
• Performs duties willingly with initiative, sharing information as required.
• Maintains composure and restores calm in stressful situations.
• Demonstrates judgment and tact in interactions.
• Cooperates with other departments, offices, and work groups.
• Communicates effectively with internal and external customers, including patients and physicians.
• Meets mandatory in‑service and continuing education requirements.

Organizational Support Responsibilities

• Maintains good attendance in accordance with university policy.
• Reports to work on time and is ready for duty.
• Records time accurately using the TCP system for each pay period.

Work Responsibilities

• Supervises daily activities of building services workers during assigned shifts.
• Helps locate new employees for Building Services.
• Orients and trains new employees.
• Prioritizes and assigns duties to staff, ensuring proper coverage to maintain and clean all areas.
• Conducts daily inspections to ensure cleanliness, quality, and safety standards.
• Maintains and oversees cleaning and waxing schedules as set by management.
• Places work orders and collaborates with the Maintenance Manager to address requests quickly.
• Works with the Director of Operations and Support Services on employee evaluations, contracts, and disciplinary actions.
• Reports to the Director of Operations and Support Services.
• Coordinates staff and materials for special events with internal and external staff.
• Distributes supplies and equipment, maintaining records and approving purchases.
• Supervises snow removal from sidewalks and parking areas, inspecting these areas as needed.
• Collaborates on opening new buildings, cleaning, and timely completion of projects, including after‑hours and weekend work.
• Performs other duties as assigned or requested.

Physical Requirements

• Lift at least 75 pounds.
• Climb 6, 8, or 12‑foot ladders.
• Work in all weather and building environments.
• Walk and remain mobile for more than 8 hours.
• Work around water, dust, and chemicals with proper PPE and training.
• Operate machinery such as buffers, scrubbers, carpet cleaners, and snow plows.
• Have a valid driver’s license and familiarity with pulling a box trailer.
• Perform blood and bodily fluid cleanup with training.
• Maintain professional dress and respect when working around students, doctors, and staff.

Qualifications

• Must be able to perform all essential job duties as outlined.
• Education: High School Diploma or GED. Associate’s degree preferred.
• Experience: Two years in hospital or clinical custodial services; two years supervising or managing; knowledge of ordering, budgeting, and reconciliation.

Salary Range: $28,777 – $35,000 per year, commensurate with education, experience, and internal equity. Salary Grade 2. Full‑time position, time type Full‑time.

Location: Marshall University School of Medicine, MUSOM, Huntington, WV.