Assistant Supervisor

ABM Industries; Charlotte (NC); On-site; USD 53,297,000 - 56,482,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking an Assistant Supervisor to oversee front-line staff and cleaning operations at designated facilities. The role works with Managers to maintain productivity, safety, and quality while ensuring timely cleaning and high customer service standards.

The position requires supervisory and janitorial experience, strong communication, and the ability to coordinate staffing with management. Overnight shifts and weekends may be required.

Qualifications

• One year of supervisory experience.
• One year of janitorial experience.
• Training in the cleaning industry or building management field is preferred.
• Ability to effectively communicate with team members verbally and in writing.
• Ability to establish priorities, work independently, and to accomplish objectives.
• Ability to handle and resolve problems.
• May be required to work overnight shifts and weekends.

Responsibilities

• Oversee an assigned area or building.
• Directly supervise front-line employees.
• Ensure productivity and customer service standards are met and safety/quality/compliance requirements are followed.
• Direct and clean designated areas within deadlines.
• Demonstrate exceptional customer service skills.
• Manage employee lunches and breaks.
• Maintain staffing through communication with Managers.
• Coach, counsel and discipline staff in coordination with Managers.
• Set a positive, professional example for the workforce.
• Conduct safety and quality audits.
• Assign tasks to front-line team members.
• Inspect completed work for conformance to standards.
• Train new workers and ongoing training of existing staff.

Skills

Supervisory experience

Janitorial experience

Communication skills

Prioritization

Problem solving

Job description

Job Description

Assistant Supervisor is responsible for the direct oversight of front-line employees, in close cooperation with Manager(s) aswell as cleaning of designated facilities according to Company assignment.

Compensation

$18.60 per hour pay rate (U.S. Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

Schedule

Tuesday - Saturday from 7:00AM - 3:30PM EST

Responsibilities

• The Assistant Supervisor is responsible for an assigned area or a building.
• Responsible for the direct oversight of front-line employees.
• Responsible for ensuring that productivity levels and customer service requirements arebeing met and that front-line employees are complying with all safety, quality, andcompliance standards established by the Company and by our clients
• Responsible for directing and cleaning designated areas within appropriate timeframes.
• Demonstrate exceptional customer service skill
• Manage employee lunches and breaks.
• Maintain communication with Managers to maintain optimum staffing levels, meet clientexpectations, and coordinate facility operations.
• In close coordination with Manager(s), effectively coach, counsel and discipline employees
• Set positive, professional example for workforce.
• Conduct safety and quality audits.
• Assign tasks to front line team members based on job requirements or special assignments.
• Inspect all completed work for conformance to ABM and customer standards.
• Train new workers and oversee on-going training of existing employees.
• *Job duties may be modified at any time.

Qualifications

• One year of supervisory experience
• One year of janitorial experience
• Training in the cleaning industry or building management field is preferred.
• Ability to effectively communicate with team members verbally and in writing
• Ability to establish priorities, work independently, and to accomplish objectives
• Ability to handle and resolve problems
• May be required to work overnight shifts and weekends

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.