Assistant Suites Manager- Superdome

asmglobal; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Legends Global in New Orleans, LA is seeking an Assistant Suite Manager to support all food and beverage operations for the Suites. You will assist in staffing, scheduling, training, and counseling staff while directly managing team members and interacting with guests.

The role requires strong organizational and communication skills, experience with POS systems, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma required; associate degree preferred.
• Experience with POS systems and cash handling.
• Strong communication and teamwork abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in staffing, scheduling, training and counseling of staff.
• Directly manage staff while interacting with customers.
• Maintain high-volume food and beverage inventory control.
• Educate and enforce responsible service of alcohol and compliance.
• Develop and enforce service, sanitation and product quality standards.
• Ensure documentation and enforcement of cash handling procedures.
• Collaborate to ensure compliance with company standards, inventory and cash control.
• Conduct physical audits of inventory and perform reconciliations.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Problem-solving

Multitasking

English proficiency

Education

High school diploma

Associate degree preferred

Tools

POS system

Job description

The Role

The Assistant Suite Manager is responsible for supporting all food and beverage operations for the Suites.

Responsibilities:

• Assisting in staffing, scheduling, training and counseling of staff
• Directly managing staff while having direct interaction with customers
• Maintain and control high volume food and beverage inventory
• Train, educate and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures
• Develop and enforce standards of service, sanitation and product and food quality
• Ensure all cash and credit card handling procedures are documented and enforced
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures
• Conduct physical audit of inventory and products. Research and perform reconciliations

Qualifications:

• High school diploma required, associate’s degree preferred
• Excellent organizational, written and verbal communication and interpersonal skills
• Knowledge and experience working with a POS system
• Customer service and communication skills
• Fast-paced problem-solving skills
• Must be personable, proactive and self-motivated
• Organized and the ability to jump from task to task and prioritize as needed
• Ability to work under pressure and meet deadlines
• Able to adapt to change quickly
• Punctual and dependable
• Must be able to read and maintain information
• Must be able to perform simple mathematical calculations
• Must be able to speak, read, write and understand English
• Able to move fast and act on assigned duties
• Must maintain personal hygiene and a well-groomed appearance
• Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds
• Ability to sit and use computer workstations, including keyboard and visual display terminal, for extended periods of time
• Finger, hand and wrist dexterity
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training

Legends Global is an Equal Opportunity employer. All qualifies applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information