Assistant Store Manager - Western Springs

Oberweis Dairy; Western Springs (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Supportive team culture

Growth opportunities

Waffle-cone atmosphere

Job summary

Oberweis Dairy in Western Springs, IL is seeking an Assistant Manager to lead our ice cream shop with energy and a smile. You’ll work closely with the Store Manager to keep operations running smoothly, greet customers, train staff, and ensure a fun, welcoming atmosphere.

The role requires weekend and evening availability, strong leadership, good communication, and basic math. You’ll manage schedules, handle inventory, and help deliver top-notch service that makes guests come back for more

Qualifications

• Read, write and understand English.
• Ability to do simple math.
• Previous leadership or supervisory experience.
• Weekend and evening availability.

Responsibilities

• Lead and motivate our scoop squad.
• Deliver top-tier customer service.
• Manage shifts, schedules and daily operations.
• Keep the shop sparkling clean and organized.
• Handle inventory and make sure we never run out of fan favorites.
• Jump in to scoop, serve and celebrate with customers.
• Support community relations and the customer experience.
• Other duties as assigned.

Skills

English literacy

Leadership experience

Customer service mindset

Strong communication

Problem solving

Weekend/evening availability

Job description

Assistant Store Manager - Western Springs

Now Hiring: Assistant Manager – Ice Cream Dream Team

ABOUT OBERWEIS

Just like our farm fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment. With competitive salaries, benefits and perks, you’ll soon find that the sweetest careers begin at Oberweis!

POSITION SUMMARY

Do you believe sprinkles make everything better? Are you a natural leader who loves making people smile? If so, we want YOU on our team! We’re looking for a high-energy, people-loving Assistant Manager to help lead our ice cream shop to sweet success. You’ll be the right-hand hero to the Store Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

KEY RESPONSIBILITIES

• Lead and motivate our awesome scoop squad
• Deliver top-tier customer service (with extra sprinkles!)
• Manage shifts, schedules and daily operations
• Keep the shop sparkling clean and organized
• Handle inventory and make sure we never run out of fan favorites
• Jump in to scoop, serve and celebrate with customers
• Support community relations and the customer experience
• Other duties as assigned

REQUIRED QUALIFICATIONS

• Read, write and understand the English language
• Ability to do simple math
• Previous leadership or supervisory experience
• Positive, upbeat attitude
• Strong communication and problem-solving skills
• Ability to thrive in a fast-paced, high-energy environment
• Weekend and evening availability

PREFERRED QUALIFICATIONS

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Carry up to 50 lbs
• Stand and walk on a hard surface for 9–10 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperatures as low as 32°F during inventory
• Tolerate up to 35 minutes in a walk-in freezer at -10°F during inventory and stocking

WHAT WE OFFER

• Competitive salary starting at $40,000–$45,000 per year
• Fun, supportive team culture
• Opportunities to grow
• A workplace that smells like waffle cones all day