Assistant Store Manager & Tech Repair Lead

Batteries Plus; Ela Township (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

Batteries Plus in Illinois is hiring an Assistant Store Manager to support daily store operations, assist customers, and back up the Store Manager. You will be trained to perform technical repairs on cell phones, tablets, and key fobs, and you’ll lead by example to keep the store running smoothly.

This role requires strong communication, retail experience, and the ability to manage a fast-paced environment while ensuring safety and quality service. Competitive pay and benefits are offered.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of retail experience.
• Strong communication and customer service abilities.
• High level of professionalism and teamwork.
• Problem-solving and conflict-resolution skills.
• Basic math and cash register operation skills.
• Comprehensive understanding of Batteries Plus products and services.
• Valid driver's license and clean driving record.

Responsibilities

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Clean and restock the store before opening, throughout the day, and after closing.
• Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
• Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
• Ensure all tools and equipment are used according to safety protocols and company policies.
• Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication skills

Problem-solving

Teamwork

Cash handling

Basic math

Education

High school diploma or equivalent

Job description

Batteries Plus in Illinois is hiring an Assistant Store Manager to support daily store operations, assist customers, and back up the Store Manager. You will be trained to perform technical repairs on cell phones, tablets, and key fobs, and you’ll lead by example to keep the store running smoothly.

This role requires strong communication, retail experience, and the ability to manage a fast-paced environment while ensuring safety and quality service. Competitive pay and benefits are offered.