Assistant Store Manager - Lead, Repair & Customer Expert

Batteries Plus; Fond du Lac (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Growth opportunities

Job summary

Batteries Plus in Fond du Lac, WI seeks an Assistant Store Manager to support daily store operations, assist customers, and back up the Store Manager. You will be trained to perform technical repairs on cell phones, tablets, and key fobs, leading by example to keep the store running smoothly.

You will engage customers, recommend products, manage sales, and supervise staff in the Manager's absence, while ensuring safety and store standards are upheld.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of retail experience.
• Strong communication and customer service abilities.
• High level of professionalism and teamwork.
• Problem-solving and conflict-resolution skills.
• Basic math and cash register operation skills.
• Comprehensive understanding of Batteries Plus products and services.
• Valid driver's license and clean driving record.

Responsibilities

• Welcome and engage customers as they enter the store.
• Assess customer needs and recommend appropriate products and services.
• Provide sales guidance regarding promotions, warranties, and upselling opportunities.
• Operate cash registers and process customer payments accurately.
• Load, unload, and arrange products for customer purchases.
• Build displays and set up or take down fixtures and shelves.
• Assist with battery rebuilds and technical services as assigned.
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
• Replace screens, batteries, and other components on smartphones and tablets.
• Cut keys and reprogram key fob remotes.
• Clean and restock the store before opening, throughout the day, and after closing.
• Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
• Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
• Ensure all tools and equipment are used according to safety protocols and company policies.
• Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Retail experience

Communication

Professionalism

Problem-solving

Basic math

Cash handling

Product knowledge

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Job description

Batteries Plus in Fond du Lac, WI seeks an Assistant Store Manager to support daily store operations, assist customers, and back up the Store Manager. You will be trained to perform technical repairs on cell phones, tablets, and key fobs, leading by example to keep the store running smoothly.

You will engage customers, recommend products, manage sales, and supervise staff in the Manager's absence, while ensuring safety and store standards are upheld.