Assistant Store Manager - Team Coach & Guest Experience

Caliber Car Wash; Granite Falls (NC); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K

Vacation Paid Time Off

Employee Assistance Program

Voluntary Life Insurance

Job summary

Caliber Car Wash in Granite Falls, NC is hiring a full-time Assistant Store Manager to lead a brand-new express tunnel car wash location. You will coach staff, ensure top customer service, and drive store performance.

Candidates should have at least two years of customer service management experience, be willing to work weekends, and be proficient with POS systems. We offer competitive pay, benefits, and opportunities for growth.

Qualifications

• Minimum 2 years of management experience in service industry.
• Ability to develop and train workforce, build relationships, and get results through others.
• Be proactive in developing and utilizing effective strategies to meet client and internal deadlines.
• Be passionate about delivering superior customer service and take pride in driving location success.
• Possess excellent listening, organization, problem solving, and follow-through skills.
• Thrive in a team environment and be a positive team player.
• Be willing to work a flexible schedule including weekends.
• Have computer proficiency and POS systems.

Responsibilities

• Train, and coach staff to achieve top performance and develop employees for future growth
• Investigate and resolve any customer questions, problems, or complaints
• Communicate all company goals to branch staff
• Ensure the growth of the business and be committed to the company’s success

Skills

Customer service mgmt

Team leadership

Staff training

Tools

POS systems

Computer proficiency

Job description

Caliber Car Wash in Granite Falls, NC is hiring a full-time Assistant Store Manager to lead a brand-new express tunnel car wash location. You will coach staff, ensure top customer service, and drive store performance.

Candidates should have at least two years of customer service management experience, be willing to work weekends, and be proficient with POS systems. We offer competitive pay, benefits, and opportunities for growth.