Assistant Store Manager- Softlines

DICK'S Sporting Goods, Inc.; Rochester Hills (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a passionate Assistant Store Manager to lead operations in a vibrant retail environment. This role is crucial for ensuring operational excellence and delivering exceptional customer experiences. You will inspire a diverse team, prioritize coaching and development, and actively engage with the community. If you thrive in a dynamic setting and are committed to fostering an inclusive atmosphere, this opportunity is perfect for you. Join a team that believes in the positive impact of sports and make a difference every day.

Qualifications

• 1-3 years of retail management or customer-focused experience.
• Strong problem-solving ability and analytical skills.

Responsibilities

• Manage day-to-day operations of the store department.
• Drive customer service excellence and team development.
• Recruit and support community involvement.

Skills

Retail Management

Customer Service

Problem-Solving

Analytical Skills

Job description

Assistant Store Manager- Softlines page is loaded

Assistant Store Manager- Softlines

Apply locations Store0093 Rochester Hills MI time type Full time posted on Posted 2 Days Ago job requisition id 202506606

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.

The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.

• Responsible for managing the day-to-day operational aspects of their store department.

• Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.

• Actively recruits in the community and supports opportunities for teammates to give back to their community.

• Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).

• Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.

• Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.

• Transparently communicates and finds creative ways to build an engaging environment for the team.

• Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.

• Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.

QUALIFICATIONS:

· 1-3 years of retail management experience (or customer-focused experience)

· Strong problem-solving ability and analytical skills

· Flexible availability – including nights, weekend, and holidays