Assistant Store Manager — Retail Ops & Guest Experience

R301US Hibbett Retail, Inc.; Cornelia (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Cornelia, GA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will assist with selling, restocking, merchandising, ordering and scheduling, while promoting merchandise and services to shoppers.

The role requires leadership during the Store Manager’s absence, plus hands-on guidance in all departments to ensure smooth store performance and exceptional customer experiences.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and precision.
• Team-player with focus on outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties and is trained in Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Communication skills

Detail oriented

Team player

Job description

Hibbett Retail, Inc. in Cornelia, GA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will assist with selling, restocking, merchandising, ordering and scheduling, while promoting merchandise and services to shoppers.

The role requires leadership during the Store Manager’s absence, plus hands-on guidance in all departments to ensure smooth store performance and exceptional customer experiences.