Assistant Store Manager - Retail Ops & Customer Experience

Dollar Tree; North Adams (MA); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in North Adams, MA is hiring an Assistant Store Manager to support daily store operations, deliver excellent customer service, and develop a high-performing team. You will help manage merchandise flow, assist with scheduling, and ensure compliance with company policies.

The role emphasizes hands-on leadership, strong communication, and a proactive approach to store metrics, loss prevention, and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Retail store management experience preferred.
• Ability to lift up to 55 lbs and stand for long periods.
• Strong communication and interpersonal skills.
• Proven ability to lead a team and develop staff.

Responsibilities

• Assist with store operations and day-to-day activities.
• Deliver excellent customer service and resolve questions or concerns.
• Organize merchandise flow from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Handle payroll, scheduling, and cash deposits in accordance with policy.
• Maintain store cleanliness and organized stockrooms.
• Support Store Manager in supervising and developing associates.

Skills

Customer service excellence

Team leadership

Store operations

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Cash handling systems

Point of Sale (POS)

Job description

Dollar Tree in North Adams, MA is hiring an Assistant Store Manager to support daily store operations, deliver excellent customer service, and develop a high-performing team. You will help manage merchandise flow, assist with scheduling, and ensure compliance with company policies.

The role emphasizes hands-on leadership, strong communication, and a proactive approach to store metrics, loss prevention, and customer satisfaction.