Assistant Store Manager — Retail Ops & Customer Care

SonicJobs Inc.; Montrose (Susquehanna County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and ensure merchandise is organized from delivery to floor.

The role requires strong communication, leadership, and the ability to manage reports, payroll, and scheduling in a fast-paced retail environment. A high school diploma is preferred.

Qualifications

• Store management experience in retail, grocery, or drug store environments preferred.
• Ability to read and interpret operational directives (e.g., merchandise schematics).
• Lift up to 55 lbs and perform physical tasks as needed.
• Strong written and verbal communication skills required.

Responsibilities

• Assist with day-to-day store operations and activities.
• Provide friendly, helpful customer service and address questions or concerns.
• Organize, stock, and transfer merchandise from delivery to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain store displays and promotional fixtures for effectiveness.
• Assist in ordering merchandise, handling damaged goods, payroll, scheduling, and cash handling.
• Keep the sales floor and stockroom neat and stocked to company standards.
• Protect company assets, including cash, and adhere to policies and safety guidelines.
• Support Store Manager in training and developing Store Associates.
• Foster a positive, safe, respectful environment with customers and staff.

Skills

Store management experience

Customer service excellence

Strong communication

Team development

Operational procedures

Safety & loss prevention awareness

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, and ensure merchandise is organized from delivery to floor.

The role requires strong communication, leadership, and the ability to manage reports, payroll, and scheduling in a fast-paced retail environment. A high school diploma is preferred.